A robust and secure corporate email server.
June 07, 2022

A robust and secure corporate email server.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

We use Microsoft Exchange for all our employees, at our organization level as well as the client level. Our clients usually have remote VMs with different mailboxes, most of which also use Microsoft Exchange as the primary tool to manage all work needs. It is an excellent tool to work remotely, having an in-built calendar that helps with scheduling appointments and meetings and makes sure you do not miss any of them. The calendar is also well-organized to keep your daily schedule in check. The mailboxes themselves are feature-packed with the security and efficiency that comes with a brand name like Microsoft. I love the filtering and search option which lets you sort through your emails to find the most relevant ones. Working in a remote team that manages several applications, I get hundreds of emails daily that can be hard to navigate through to find the ones relevant to myself, but the Exchange sort/search feature makes it pretty easy. It can also look through deleted emails, which is a lifesaver. The storage issue is also not a bother. We also integrate it with O365, which gives you access to hundreds of more features with the entire Office bundle of applications, all over the cloud. Attaching and editing documents within the mailboxes itself saves a lot of time.
  • An in-built calendar to manage your daily work schedule. Let's you create events, invite a particular group of people, accept invitations, and remind you of your upcoming meetings and tasks.
  • I also like the daily emails we get from Exchange that ask you to set aside time for yourself or your other hobbies to take a short break from monotonous work.
  • The email categorization feature is pretty good, especially the sort/search filtering option to navigate through your emails, which can also go through your deleted emails.
  • It has an excellent spam-filtering feature which greatly reduces the chance of malware and spam. I have hardly seen spam emails get through their filter. On the other hand, it also recognizes emails from external organizations that may be spam, but are important work emails.
  • I wish there are more options in the email filters. For example, I have been unable to find a way to look for emails from a particular date without scrolling through all the emails containing particular keywords.
  • Third-party application integration isn't very well developed. It could have been a great option to widen the scope of usage for Exchange.
  • The UI is fine, but it could be a bit more robust and intuitive. Pop-ups and dialog boxes especially have poor design, which reduces the user experience.
  • Robust mailboxes for organizational and client-level communication.
  • Integrated applications like calendar and office apps bring many useful features under one roof.
  • Keeping track of the daily work schedule for each employee, also sensitive towards their recreational needs.
  • Helps in mitigating workload and saves time with their categorization and easy scheduling tools. The spam filter also works like a charm.
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
Microsoft is more sturdy and feature-packed than GSuite. Especially with the Office integrations, even though the UI doesn't stand up against them, it offers way better features and is just more convenient to use for what we require at our organization.

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Microsoft Exchange is one of the best options for an integrated email platform with O365 integration because no one does Office integrations like Microsoft. It is also relatively inexpensive for large organizations. The support team is also very helpful. Although I wish the sync between devices was smoother. It may be due to security issues, but sometimes I have trouble connecting on my phone to my organizational emails. You need a plethora of apps installed, which ask you to log in occasionally, which can be a pain when I just want to quickly go through my emails. This hasn't been a problem on iPhones though. Anyways, Exchange is the best choice for when you need to work a lot with emails and meetings and need a proper system to keep them all organized.

Microsoft Exchange Feature Ratings

Data Loss Protection
Threat Detection
End-to-End Encryption
Management Tools