TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elastic Email

    Score8 out of 10
    N/AElastic Email is an email delivery service for transactional emailing.

    $29

    per month for up to 2,500 contacts and 37,500 emails

    MessageGears

    Score10 out of 10
    N/AMessageGears is a hybrid email marketing service built around deliverability, actionable customer data, and audience segmentation and targeting.N/A
    Pricing
    Elastic EmailMessageGears
    Editions & Modules
    Inbox Plus
    $9
    per month per user
    Email API Starter
    $19
    per month for up to 50,000 emails
    Email Marketing Starter
    $29
    per month for up to 2,500 contacts and 37,500 emails
    Email API Pro
    $49
    per month for up to 50,000 emails
    Email Marketing Pro
    $49
    per month for up to 2,500 contacts and 37,500 emails
    No answers on this topic
    Offerings
    Pricing Offerings
    Elastic EmailMessageGears
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Elastic EmailMessageGears
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Elastic Email and MessageGears
    Feature
    Elastic Email
    -
    Ratings
    MessageGears
    3.3
    3 Ratings
    83% below category average
    WYSIWYG email editor00 Ratings1.52 Ratings
    Dynamic content00 Ratings3.83 Ratings
    Ability to test dynamic content00 Ratings2.23 Ratings
    A/B testing00 Ratings2.73 Ratings
    Mobile optimization00 Ratings8.01 Ratings
    Email deliverability reporting00 Ratings3.83 Ratings
    List management00 Ratings2.13 Ratings
    Triggered drip sequences00 Ratings2.23 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Elastic Email and MessageGears
    Feature
    Elastic Email
    -
    Ratings
    MessageGears
    1.1
    3 Ratings
    149% below category average
    Dashboards00 Ratings1.13 Ratings
    Standard reports00 Ratings1.13 Ratings
    Custom reports00 Ratings1.03 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Elastic Email and MessageGears
    Feature
    Elastic Email
    -
    Ratings
    MessageGears
    3.7
    3 Ratings
    75% below category average
    URL Validation00 Ratings1.01 Ratings
    Link Tracking00 Ratings2.83 Ratings
    Image Validation00 Ratings7.01 Ratings
    Inbox Display00 Ratings7.01 Ratings
    Spelling and Grammar Check00 Ratings6.01 Ratings
    Spam Testing00 Ratings1.02 Ratings
    Email Previews00 Ratings1.02 Ratings
    Best Alternatives
    Elastic EmailMessageGears
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Elastic EmailMessageGears
    Likelihood to Recommend
    8.0
    (3 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Elastic EmailMessageGears
    Likelihood to Recommend
    Elastic Email
    Email Elastic is best suited in cases when we need to send bulk emails and campaigns. It provides features such as scheduling campaigns and automating fast delivery of emails; the trial version also provides many features that can be used by a new user. Email Elastic is less suited for small companies with a smaller number of clients or contacts.
    Incentivized
    Read full review
    MessageGears
    MessageGears can be a solid, inexpensive email solution and you can be able to send millions of emails per year. In 2020, we delivered over 235 million emails at a fraction of what that would cost with any other email service provider. We worked with MessageGears on a custom solution with our database.
    Incentivized
    Read full review
    Pros
    Elastic Email
    • High Deliverability Rate Across Most Email Providers
    • Generous Free Plan for Those Just Getting Started
    • Fair, Competitive Pricing & Plans/Limits
    Incentivized
    Read full review
    MessageGears
    • The MessageGears Support team is very helpful.
    Read full review
    Cons
    Elastic Email
    • I wish they didn't have such a strict requirement regarding their "opt out" links in emails. I totally understand why they do this, but there are use cases, such as one to one personal emails between individuals, where this is annoying. However, it's something I'm willing to live with for the greater good.
    Incentivized
    Read full review
    MessageGears
    • Multivariate testing
    • WYSIWYG email builder
    • SQL audience error report
    • Native reporting
    Incentivized
    Read full review
    Usability
    Elastic Email
    No answers on this topic
    MessageGears
    Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality
    Incentivized
    Read full review
    Support Rating
    Elastic Email
    I have not had any issues with Elastic Email that have required reaching out to support, so I can't speak to the quality of their customer support. The help documents were well written and presented, though, and I would imagine that anyone with issues would receive satisfactory assistance in a timely manner.
    Incentivized
    Read full review
    MessageGears
    MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.
    Incentivized
    Read full review
    Alternatives Considered
    Elastic Email
    Email elastic is a cost-effective, fast, and reliable platform for sending bulk emails and promoting campaigns, it provides good features even for the new user, while Blaze Verify pricing is a bit high, and a new user would not be able to access all the features. Hence clearly, Elastic email leads the position when compared to Blaze Verify.
    Incentivized
    Read full review
    MessageGears
    MessageGears doesn't come close to Salesforce Marketing Cloud. We chose MessageGears based on how data was accessed. We never really got a good preview of how the system works or what was available, so we didn't know everything that it was lacking until we started using it.
    Read full review
    Return on Investment
    Elastic Email
    • With a very modest outlay, we achieve features and functions that cost larger companies a lot of money.
    Incentivized
    Read full review
    MessageGears
    • Sending more email!
    • Onboarding handoff was a little rough
    • Great control on who we are sending to
    • Dynamic content is very easy!
    Incentivized
    Read full review
    ScreenShots

    Elastic Email Screenshots

    Screenshot of The drag-and-drop Email Designer.Screenshot of The email marketing campaign interface with precise segments. Users can build personalized experiences with this email marketing tool.Screenshot of Where to create unlimited sign-up forms or pop-ups with our form creator.Screenshot of Where to track email delivery in real time to respond to any issues immediately. Follow along with detailed data as the emails arrive in recipients' inboxes.Screenshot of An example of a created product page. These can match any brand, process secure payments via Stripe, and deliver content directly to fans.