Elastic Observability vs. OpsRamp

We can use this Elastic Observability in our business problems such as Creating internal/operational efficiencies issues, customer relations/service, and business process outcomes issues. This product has a lot of features for the above problems. But this product may be having some issues when charting purposes. But it can adjust for that purpose.

Incentivized

PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.

Incentivized

• Open source code base
• Community support
• Is fast in processing

Incentivized

• Infrastructure and application monitoring.
• Infrastructure and application alerting.
• Automated patching.
• ITSM tools.

Incentivized

• Difficult to setup/maintain
• Search pattern bar could be more user-friendly
• Premium subscription features are very expensive

Incentivized

• Self Service Portal for cloud deployments.
• Stabilization on existing ticketing systems.
• Cloud resource deployments by integrating OpsRamp with cloud.

Incentivized

It's a good and user friendly tool.

Incentivized

OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.

Incentivized

Splunk is a very good product but the licensing costs are high; we utilise the best of both worlds by using both products for slightly different purposes. We put the voluminous data with simple use cases in Elastic where it doesn't cost too much and can be searched quickly while putting the less voluminous data with more complex use cases in Splunk so we can take advantage of Splunk's very comprehensive but often much slower SPL search query language

Incentivized

Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.

Incentivized

Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.

Incentivized

• Cost management.
• Good customer increment.
• Time management.

Incentivized

• 90% alert reduction.
• 70% of manual, routine IT.
• Processes now automated.
• 50% increase in team.
• Efficiency and productivity.

Incentivized