TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elastic Security

    Score10 out of 10
    N/AElastic Security equips analysts to prevent, detect, and respond to threats. The free and open solution delivers SIEM, endpoint security, threat hunting, and cloud monitoring. The solution encompasses Elastic SIEM, which brings Elasticsearch to SIEM and threat hunting. The Elastic Agent (or Elastic Endpoint Security based on the former Endgame security product acquired by Elastic in late 2019) brings signatureless malware prevention to endpoints, as well as security data collection for…N/A

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Pricing
    Elastic SecurityMalwarebytes
    Editions & Modules
    No answers on this topic
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    Offerings
    Pricing Offerings
    Elastic SecurityMalwarebytes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
    More Pricing Information
    Community Pulse
    Elastic SecurityMalwarebytes
    Considered Both Products
    Elastic
    No answer on this topic
    Malwarebytes
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Elastic SecurityMalwarebytes
    Small Businesses
    No answers on this topic
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Norton Small Business
    Score6.1 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Elastic SecurityMalwarebytes
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (5 ratings)
    Support Rating
    7.0
    (1 ratings)
    8.9
    (9 ratings)
    User Testimonials
    Elastic SecurityMalwarebytes
    Likelihood to Recommend
    Elastic
    I believe Endgame is well suited to organizations that have their own Cybersecurity department. Its not well suited for organizations that don't have a Cybersecurity department.
    Incentivized
    Read full review
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    Pros
    Elastic
    • Identify 0-day malware.
    • Provides a few forensic details on endpoints.
    • Very easy to administer.
    Incentivized
    Read full review
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    Cons
    Elastic
    • I would love that it provided more memory analysis details.
    • Being able to edit sensor profiles after creating them.
    • I would love it if it provided more automation features.
    Incentivized
    Read full review
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    Likelihood to Renew
    Elastic
    No answers on this topic
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    Usability
    Elastic
    No answers on this topic
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    Support Rating
    Elastic
    Even though their support is good, I think there are some areas where they need to provide more thorough solutions to issues, some of their solutions are pretty basic and have already been tried.
    Incentivized
    Read full review
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    Alternatives Considered
    Elastic
    Endgame is based on the MITRE framework which has proven to be a successful framework to identify various attack patterns that attackers use. Also, compared to the others it's easier to administer and manage.
    Incentivized
    Read full review
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    Return on Investment
    Elastic
    • Being able to identify threats we couldn't identify before.
    • Easier management of endpoints.
    • Being able to immediately isolate endpoints remotely that have high severity threats.
    Incentivized
    Read full review
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
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