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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opayo by Elavon

    Score9.9 out of 10
    N/AOpayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.

    $27

    per month

    Graylog

    Score8.8 out of 10
    N/AGraylog, headquartered in Houston, offers their eponymous platform for centralized log management that helps users find meaning in data faster so as to take action immediately. Graylog is available via Enterprise and Cloud plans, but also has a Small Business Plan, and an Open (free) plan with limited features.N/A
    Pricing
    Opayo by ElavonGraylog
    Editions & Modules
    Flex
    $27.00
    per month
    Plus
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Opayo by ElavonGraylog
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Opayo by ElavonGraylog
    Considered Both Products
    Elavon Inc.
    No answer on this topic
    Graylog
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
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    Opayo by ElavonGraylog
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    Square POS
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    SolarWinds Papertrail
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Loggly
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Opayo by ElavonGraylog
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    3.6
    (3 ratings)
    User Testimonials
    Opayo by ElavonGraylog
    Likelihood to Recommend
    Elavon Inc.
    This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
    Incentivized
    Read full review
    Graylog
    For small companies, Graylog is the best solution possible. It's easy to configure and "just works." Above everything else, it's free. The only thing I hold against it is the fact that it's Linux-based. [This] makes sense because Elasticsearch is Linux-based. But Linux adds a layer of complexity that we don't need for something basic as a logging server. I'm pretty sure that we would have had a logging server years earlier if I had to convince quite a few decision-making people to go ahead with it anyway.
    Incentivized
    Read full review
    Pros
    Elavon Inc.
    • Simple. If you use a Sage accounting product the integration is seamless.
    • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
    • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
    • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
    Incentivized
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    Graylog
    • Graylog does a great job of its core function: log aggregation, retention, and searching.
    • Graylog has a very flexible configuration. The backend for storage is Elasticsearch and MongoDB is used to store the configuration. You have to option to make your configuration as simple as possible by storing everything on one box, or you can scale everything out horizontally by using a cluster of Elasticsearch nodes and MongoDB servers with several Graylog servers pointed to all the necessary nodes.
    • Graylog does a good job of abstracting away a fair portion of Elasticsearch index management (sharding, creation, deletion, rotation, etc).
    Incentivized
    Read full review
    Cons
    Elavon Inc.
    • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
    • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
    • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
    Incentivized
    Read full review
    Graylog
    • Configuration can be hard to understand
    • More quickly and easy ways to search for data
    • Auto-categorization of log entries would be excellent
    Incentivized
    Read full review
    Usability
    Elavon Inc.
    No answers on this topic
    Graylog
    Graylog is easy to deploy. The tricky part is to configure all hosts that are going to send their log data to Graylog, considering the retention period of this data, it will need a lot of disk space to store it. Its rotation works fine. It is very simple to navigate and explore the data you send to it, and very easy to filter and export them too.
    Incentivized
    Read full review
    Support Rating
    Elavon Inc.
    No answers on this topic
    Graylog
    Community support does not give simple straightforward answers; simply search up Graylog Issues and look at some of the responses on the forums. The documentation is your only hope if you are on the free version, as you can NOT purchase only support. The few times I have worked with Graylog Enterprise support they were great though.
    Incentivized
    Read full review
    Alternatives Considered
    Elavon Inc.
    It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
    Incentivized
    Read full review
    Graylog
    In terms of log aggregation, the free product fully stacks up with the competitors listed. Full control over the data ingests for flexible configuration. Graylog even better on that front than AlienVault USM because you cannot configure the variable mapping. We haven't used the threat exchange stuff or correlation. But with regex searches, we have created function dashboards that show threat theater pictures of our network based on logs from our firewall.
    Incentivized
    Read full review
    Return on Investment
    Elavon Inc.
    • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
    • Eliminates clerical errors in recording paymens.
    • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
    • Insures PCI compliance with scheduled monitoring. No need for a separate product.
    Incentivized
    Read full review
    Graylog
    • Able to offer monitoring services to new and existing clients to increase revenue
    • Staff have increased billing percentage
    • Potential to expand security services
    Incentivized
    Read full review
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