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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opayo by Elavon

    Score9.9 out of 10
    N/AOpayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.

    $27

    per month

    Ottimate

    Score8.9 out of 10
    N/AOttimate is an automated accounts payable platform.N/A
    Pricing
    Opayo by ElavonOttimate
    Editions & Modules
    Flex
    $27.00
    per month
    Plus
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Opayo by ElavonOttimate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Opayo by ElavonOttimate
    Payment Management
    Comparison of Payment Management features of Opayo by Elavon and Ottimate
    Feature
    Opayo by Elavon
    -
    Ratings
    Ottimate
    1.5
    2 Ratings
    134% below category average
    Customizable Approval Policies00 Ratings1.62 Ratings
    Financial Document Management00 Ratings1.02 Ratings
    Payment Status Tracking00 Ratings1.52 Ratings
    Payment Audit Trail00 Ratings1.72 Ratings
    Duplicate Bill Detection00 Ratings1.62 Ratings
    Advanced OCR00 Ratings1.72 Ratings
    Electronic Funds Transfer00 Ratings1.62 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Opayo by Elavon and Ottimate
    Feature
    Opayo by Elavon
    -
    Ratings
    Ottimate
    1.4
    2 Ratings
    135% below category average
    Automated Accounts Payable Processes00 Ratings1.62 Ratings
    Vendor Management00 Ratings1.52 Ratings
    Tax Form Preparation00 Ratings1.12 Ratings
    Best Alternatives
    Opayo by ElavonOttimate
    Small Businesses
    Square POS
    Score9 out of 10
    Tipalti
    Score7.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Stampli
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Opayo by ElavonOttimate
    Likelihood to Recommend
    9.0
    (4 ratings)
    5.5
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Opayo by ElavonOttimate
    Likelihood to Recommend
    Elavon Inc.
    This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
    Incentivized
    Read full review
    Ottimate
    It is well targeted at restaurants and similar service organizations with complex COGS. It dovetails well with complementary systems like FinTech payments. It wasn't designed by accountants, so there is a bit of roughness. Reporting is very limited: would like to see some SQL / build your own report functionality. Lookups are reasonably robust (filter for amount, time, vendor, etc). It is occasionally unstable but recovers gracefully. From our use case, it would be preferable to have the user approving the invoice ALSO have the ability to attach documents. This is left to the payment approver, who in our case is the "check signer".
    Read full review
    Pros
    Elavon Inc.
    • Simple. If you use a Sage accounting product the integration is seamless.
    • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
    • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
    • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
    Incentivized
    Read full review
    Ottimate
    • OCR
    • Workflow
    • Support
    Incentivized
    Read full review
    Cons
    Elavon Inc.
    • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
    • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
    • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
    Incentivized
    Read full review
    Ottimate
    • Provide better analytics in terms of cost increases per item.
    • Provide the ability to create recipes and forward price increases to those recipes for accurate food cost projections.
    • Free Bill Pay
    Read full review
    Support Rating
    Elavon Inc.
    No answers on this topic
    Ottimate
    They have a dedicated support person for each customer who actually knows the product.
    Turnaround is usually within an hour or faster.
    Read full review
    Alternatives Considered
    Elavon Inc.
    It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
    Incentivized
    Read full review
    Ottimate
    We used DocuWare first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant 365, we felt, was trying to be a complete package of accounting/AP/AR/inventory. After looking at each piece, we didn't feel that each of them was as strong as the other.
    Incentivized
    Read full review
    Return on Investment
    Elavon Inc.
    • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
    • Eliminates clerical errors in recording paymens.
    • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
    • Insures PCI compliance with scheduled monitoring. No need for a separate product.
    Incentivized
    Read full review
    Ottimate
    • In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
    • Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
    • We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.
    Read full review
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