Ellucian CRM Recruit vs. Jenzabar ONE

If you're using Ellucian products, CRM Recruit integrates seamlessly. That's the biggest selling feature but as a CRM/Recruitment product, it's lacking compared to some of their competitors. Especially in areas of customization.

Incentivized

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

• Integration into SIS
• Dashboards and summary charts

Incentivized

• Advising
• Quicker processing
• Easy to use
• Great to see student full academic history

Incentivized

• Customizations users can make are limited
• Feature sets are there but require customization

Incentivized

• Almost every module requires extensive training and building to have it function for your institution.
• Some of the automated housing matchings is difficult to set up and must be changed each semester.

CRM Recruit's integration with Banner is second to none, as expected. But features and ease of use it lags behind competition.

Incentivized

While I'm familiar with many other SIS in higher education, J1 is the only one currently in use

Incentivized

• Customization requires consultative services so not captured in full costing
• upgrades to base platforms can break customizations

Incentivized

• We have not taken full advantage of all the modules that Jenzabar One provides yet. However, in news releases and product documents many improvements have been made.