Ellucian CRM Recruit vs. Salesforce Education Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ellucian CRM Recruit
Score 7.6 out of 10
N/A
Ellucian CRM Recruit is a higher ed student recruitment solution designed to help users exceed student recruitment and enrollment goals—while giving prospects the personalized experience they expect and deserve.N/A
Salesforce Education Cloud
Score 7.3 out of 10
N/A
Salesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
Pricing
Ellucian CRM RecruitSalesforce Education Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ellucian CRM RecruitSalesforce Education Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ellucian CRM RecruitSalesforce Education Cloud
Features
Ellucian CRM RecruitSalesforce Education Cloud
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
Ellucian CRM Recruit
-
Ratings
Salesforce Education Cloud
8.8
5 Ratings
7% above category average
Integrations with 3rd-Party Education Technology00 Ratings8.14 Ratings
Online Registration Management00 Ratings8.75 Ratings
District Communications, such as messaging and alerting00 Ratings10.03 Ratings
Roster Management00 Ratings9.34 Ratings
Platform Customization00 Ratings6.84 Ratings
Teacher Self-Service00 Ratings8.53 Ratings
Student Data Security00 Ratings9.25 Ratings
Community Support00 Ratings8.84 Ratings
Class Scheduling00 Ratings9.43 Ratings
State and National-level Reporting00 Ratings9.52 Ratings
Compliance Support00 Ratings8.44 Ratings
Teacher and Parent Mobile Application00 Ratings8.43 Ratings
Best Alternatives
Ellucian CRM RecruitSalesforce Education Cloud
Small Businesses
Submittable
Submittable
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Jenzabar ONE
Jenzabar ONE
Score 7.9 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Enterprises

No answers on this topic

Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ellucian CRM RecruitSalesforce Education Cloud
Likelihood to Recommend
7.0
(1 ratings)
9.0
(12 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
6.2
(2 ratings)
User Testimonials
Ellucian CRM RecruitSalesforce Education Cloud
Likelihood to Recommend
Ellucian
If you're using Ellucian products, CRM Recruit integrates seamlessly. That's the biggest selling feature but as a CRM/Recruitment product, it's lacking compared to some of their competitors. Especially in areas of customization.
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Salesforce
I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
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Pros
Ellucian
  • Integration into SIS
  • Dashboards and summary charts
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Salesforce
  • Great use of integrating across all aspects of enrollment.
  • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
  • Reporting is fabulous inside of Salesforce.
  • All of the Apps in the App Exchange.
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Cons
Ellucian
  • Customizations users can make are limited
  • Feature sets are there but require customization
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Salesforce
  • I think the display of the cloud for students can seem a bit intimidating at first.
  • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
  • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
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Usability
Ellucian
No answers on this topic
Salesforce
It was really so easy to sign up and get going with the whole process
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Support Rating
Ellucian
No answers on this topic
Salesforce
People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
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Alternatives Considered
Ellucian
CRM Recruit's integration with Banner is second to none, as expected. But features and ease of use it lags behind competition.
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Salesforce
I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
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Return on Investment
Ellucian
  • Customization requires consultative services so not captured in full costing
  • upgrades to base platforms can break customizations
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Salesforce
  • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
  • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
  • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
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ScreenShots

Salesforce Education Cloud Screenshots

Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub