Emburse Chrome River Invoice vs. vCita

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome River INVOICE
Score 8.4 out of 10
N/A
Chrome River INVOICE, from Emburse, is a software solution designed to Increase AP team agility with fully mobile invoice management software that the vendor states improves accuracy, expedites processing and increases spend visibility.N/A
vCita
Score 9.7 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
Emburse Chrome River InvoicevCita
Editions & Modules
No answers on this topic
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
Chrome River INVOICEvCita
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Emburse Chrome River InvoicevCita
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Emburse Chrome River Invoice
-
Ratings
vCita
8.8
5 Ratings
14% above category average
Customer data management / contact management00 Ratings9.55 Ratings
Workflow management00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Emburse Chrome River Invoice
-
Ratings
vCita
7.0
3 Ratings
8% below category average
Email marketing00 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Emburse Chrome River Invoice
-
Ratings
vCita
8.0
5 Ratings
5% above category average
Billing and invoicing management00 Ratings9.05 Ratings
Reporting00 Ratings7.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Emburse Chrome River Invoice
-
Ratings
vCita
6.8
7 Ratings
11% below category average
Custom fields00 Ratings6.67 Ratings
API for custom integration00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Emburse Chrome River Invoice
-
Ratings
vCita
8.6
7 Ratings
14% above category average
Mobile access00 Ratings8.67 Ratings
Security
Comparison of Security features of Product A and Product B
Emburse Chrome River Invoice
-
Ratings
vCita
9.7
6 Ratings
15% above category average
Role-based user permissions00 Ratings9.76 Ratings
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Emburse Chrome River InvoicevCita
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Score 9.7 out of 10
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Score 8.7 out of 10
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Score 9.1 out of 10
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Score 8.7 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Emburse Chrome River InvoicevCita
Likelihood to Recommend
9.5
(2 ratings)
9.7
(10 ratings)
Usability
-
(0 ratings)
9.5
(4 ratings)
Support Rating
-
(0 ratings)
8.5
(4 ratings)
User Testimonials
Emburse Chrome River InvoicevCita
Likelihood to Recommend
Emburse
  • Easy to use with little to no navigational training needed for most users.
  • Being able to add our own compliance rules eliminates the back and forth between creator and approver.
  • Invoices can be created, approved, and paid within hours.
    • Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.
  • Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.
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vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros
Emburse
  • Look for duplicate invoice numbers
  • Export into the current ERP system to initiate the check
  • Create an error report to view if the address is not correct in the system
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vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
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Cons
Emburse
  • Accessing invoice history
  • Reporting
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vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
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Usability
Emburse
No answers on this topic
vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
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Support Rating
Emburse
No answers on this topic
vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Alternatives Considered
Emburse
We were previously using paper check requests or Jaeger for invoicing payments. We do still use them for anything other than travel. However, all travel-related items are processed through Emburse Chrome River Invoice--we are hopeful that in the future we will navigate to processing all payments in Emburse Chrome River.
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vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
Emburse
  • No more lost campus mail
  • No more staff walking documents through approvals
  • No more scanning
  • No more file storage needed
  • No more multiple copies of the same information in several departments
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vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
ScreenShots

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses