eMite vs. Excel4apps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eMite
Score 5.8 out of 10
N/A
eMite is a BI tool from Australian company Prophecy International. The tool is designed to integrate with contact center software or ITSM software to present easily to understand analytics dashboards.N/A
Excel4apps
Score 8.0 out of 10
N/A
Excel4apps is a business intelligence software offering from Excel4apps.N/A
Pricing
eMiteExcel4apps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eMiteExcel4apps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eMiteExcel4apps
Considered Both Products
eMite
Chose eMite
eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and …
Excel4apps

No answer on this topic

Top Pros
Top Cons
Features
eMiteExcel4apps
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
eMite
8.7
1 Ratings
7% above category average
Excel4apps
6.3
4 Ratings
26% below category average
Pixel Perfect reports8.01 Ratings5.43 Ratings
Customizable dashboards9.01 Ratings6.13 Ratings
Report Formatting Templates9.01 Ratings7.44 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
eMite
9.0
1 Ratings
11% above category average
Excel4apps
7.6
4 Ratings
6% below category average
Drill-down analysis10.01 Ratings7.54 Ratings
Formatting capabilities9.01 Ratings9.24 Ratings
Integration with R or other statistical packages8.01 Ratings6.52 Ratings
Report sharing and collaboration9.01 Ratings7.14 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
eMite
9.0
1 Ratings
8% above category average
Excel4apps
6.4
3 Ratings
26% below category average
Publish to Web9.01 Ratings6.73 Ratings
Publish to PDF10.01 Ratings8.22 Ratings
Report Versioning10.01 Ratings5.83 Ratings
Report Delivery Scheduling9.01 Ratings6.23 Ratings
Delivery to Remote Servers7.01 Ratings5.02 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
eMite
8.7
1 Ratings
8% above category average
Excel4apps
6.7
2 Ratings
18% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)9.01 Ratings7.02 Ratings
Location Analytics / Geographic Visualization8.01 Ratings7.02 Ratings
Predictive Analytics9.01 Ratings6.02 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
eMite
8.0
1 Ratings
6% below category average
Excel4apps
8.1
3 Ratings
5% below category average
Multi-User Support (named login)8.01 Ratings9.03 Ratings
Role-Based Security Model8.01 Ratings9.02 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.01 Ratings7.23 Ratings
Single Sign-On (SSO)7.01 Ratings7.22 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
eMite
8.5
1 Ratings
7% above category average
Excel4apps
7.8
1 Ratings
1% below category average
Responsive Design for Web Access8.01 Ratings9.01 Ratings
Mobile Application9.01 Ratings8.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.01 Ratings6.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
eMite
8.0
1 Ratings
1% above category average
Excel4apps
3.4
2 Ratings
80% below category average
REST API9.01 Ratings1.01 Ratings
Javascript API9.01 Ratings5.72 Ratings
iFrames7.01 Ratings1.01 Ratings
Java API8.01 Ratings5.92 Ratings
Themeable User Interface (UI)9.01 Ratings2.01 Ratings
Customizable Platform (Open Source)6.01 Ratings5.01 Ratings
Best Alternatives
eMiteExcel4apps
Small Businesses
BrightGauge
BrightGauge
Score 9.0 out of 10
BrightGauge
BrightGauge
Score 9.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eMiteExcel4apps
Likelihood to Recommend
9.0
(1 ratings)
9.0
(4 ratings)
Usability
9.0
(1 ratings)
8.2
(3 ratings)
Support Rating
10.0
(1 ratings)
6.9
(3 ratings)
User Testimonials
eMiteExcel4apps
Likelihood to Recommend
Prophecy International
eMite is well suited for small to mid scale companies. Their goal has been to aggregate data from every source and provide personalized views for both business and IT, with a presentation layer that is truly end user oriented, since the beginning. With my experience, I strongly believe that it is not very well suited for large companies.
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Excel4apps
We have to calculate most all Lab / Pilot / Proposals sizing and results. The automated calculations in [Excel4apps] is awesome, as once you are familiar with them, it is easy to quickly implement them when needed.
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Pros
Prophecy International
  • Achieving granular level analytics be it for a Queue, Agent or Omnichannel Interactions.
  • Data Visualization with simple and efficient reports.
  • Robust real-time reporting.
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Excel4apps
  • Easy to install and maintain. After the initial installation, there is little involvement by the technical administrators.
  • Cloning production to a test environment does not require any additional setups unlike Oracle EBS which does.
  • Loading data and reporting on this data is handled via EXCEL spreadsheets which is the "language" of our financial users.
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Cons
Prophecy International
  • With so much data in one dashboard, sometimes it can be overwhelming to miss out on what you were look at in first place.
  • Wish this solution had some alerting system. For example, a beep sent out from eMite when a call hits the queue.
  • Interactive Data Visualization needs to be implemented.
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Excel4apps
  • It is possible but difficult to retrieve data or set criteria from different module into a single report or retrieve. If it is more user friendly instead of having to create a complex formula to retrieve the data, this function will be utilized more often.
  • It will be nice to have visual (graphs, etc.) report template available
  • It is helpful if we can retrieve data for a range of date, instead of just YTD, PTD etc. and multi-year data all at once for comparison too.
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Usability
Prophecy International
1. Creates the best user experience across different medias. 2. Pushes the contact center reporting to a new level. 3. eMite comes with regular KPIs out of the box, but it also allows users to fully configure their KPIs based on their specific data and requirements. 4. Browser based solution that can provide actionable insights for making complex business decisions.
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Excel4apps
I am not a power user of Excel. So I find Exel4apps a friendlier version of the things that I could do on Excel and making it easier with a magic wand.
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Support Rating
Prophecy International
Support for eMite so has far has been excellent. Most of the tickets are resolved the same day. I have always seen their SLAs staying intact even for a complex situations let alone bugs that are raised to development teams. So, I never had any bad day with eMite support. They were always on dot.
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Excel4apps
I have not needed support yet
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Alternatives Considered
Prophecy International
eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and some other complex calculations are taken care of by this wonderful analytics tool.
Read full review
Excel4apps
Excel4apps is more user friendly and can retrieve data much easier and in a nicer format than Jaspersoft. Qlik Sense is useful and have more visual reporting and dashboard. However, it is usually used for higher level of analyses and review. Yardi is used for specific purpose, which is different than Excel4apps. Excel4apps can pull all the financial data from Oracle, including billing and collections.
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Return on Investment
Prophecy International
  • Reaching out to the granular data.
  • Easy to make business decisions.
  • Increases productivity.
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Excel4apps
  • Increase team transparency
  • Increased reporting
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ScreenShots