eMite vs. Vertafore RiskMatch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eMite
Score 5.8 out of 10
N/A
eMite is a BI tool from Australian company Prophecy International. The tool is designed to integrate with contact center software or ITSM software to present easily to understand analytics dashboards.N/A
Vertafore RiskMatch
Score 6.9 out of 10
N/A
Vertafore supplies business intelligence for agencies via RiskMatch, in various editions such as RiskMatch for Benefits to create client benchmark presentations, and RiskMatch for Carriers for data to give users the insights needed to drive growth and retention in the independent agency channel.N/A
Pricing
eMiteVertafore RiskMatch
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eMiteVertafore RiskMatch
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eMiteVertafore RiskMatch
Features
eMiteVertafore RiskMatch
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
eMite
8.7
1 Ratings
6% above category average
Vertafore RiskMatch
7.0
3 Ratings
16% below category average
Pixel Perfect reports8.01 Ratings7.42 Ratings
Customizable dashboards9.01 Ratings7.23 Ratings
Report Formatting Templates9.01 Ratings6.42 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
eMite
9.0
1 Ratings
11% above category average
Vertafore RiskMatch
8.1
2 Ratings
1% above category average
Drill-down analysis10.01 Ratings8.92 Ratings
Formatting capabilities9.01 Ratings8.02 Ratings
Integration with R or other statistical packages8.01 Ratings8.12 Ratings
Report sharing and collaboration9.01 Ratings7.42 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
eMite
9.0
1 Ratings
9% above category average
Vertafore RiskMatch
8.4
2 Ratings
2% above category average
Publish to Web9.01 Ratings10.01 Ratings
Publish to PDF10.01 Ratings7.82 Ratings
Report Versioning10.01 Ratings8.02 Ratings
Report Delivery Scheduling9.01 Ratings7.82 Ratings
Delivery to Remote Servers7.01 Ratings8.32 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
eMite
8.7
1 Ratings
9% above category average
Vertafore RiskMatch
7.3
3 Ratings
9% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)9.01 Ratings7.02 Ratings
Location Analytics / Geographic Visualization8.01 Ratings8.32 Ratings
Predictive Analytics9.01 Ratings6.73 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
eMite
8.0
1 Ratings
6% below category average
Vertafore RiskMatch
6.4
3 Ratings
28% below category average
Multi-User Support (named login)8.01 Ratings7.13 Ratings
Role-Based Security Model8.01 Ratings6.73 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.01 Ratings4.53 Ratings
Single Sign-On (SSO)7.01 Ratings7.13 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
eMite
8.5
1 Ratings
10% above category average
Vertafore RiskMatch
8.3
2 Ratings
7% above category average
Responsive Design for Web Access8.01 Ratings9.02 Ratings
Mobile Application9.01 Ratings6.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.01 Ratings10.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
eMite
8.0
1 Ratings
3% above category average
Vertafore RiskMatch
8.4
2 Ratings
8% above category average
REST API9.01 Ratings10.01 Ratings
Javascript API9.01 Ratings9.01 Ratings
iFrames7.01 Ratings7.01 Ratings
Java API8.01 Ratings9.01 Ratings
Themeable User Interface (UI)9.01 Ratings8.01 Ratings
Customizable Platform (Open Source)6.01 Ratings7.42 Ratings
Best Alternatives
eMiteVertafore RiskMatch
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Score 8.7 out of 10
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Medium-sized Companies
Reveal
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Score 10.0 out of 10
Reveal
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Score 10.0 out of 10
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Score 9.5 out of 10
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User Ratings
eMiteVertafore RiskMatch
Likelihood to Recommend
9.0
(1 ratings)
6.9
(3 ratings)
Usability
9.0
(1 ratings)
7.7
(3 ratings)
Support Rating
10.0
(1 ratings)
7.7
(3 ratings)
User Testimonials
eMiteVertafore RiskMatch
Likelihood to Recommend
Prophecy International
eMite is well suited for small to mid scale companies. Their goal has been to aggregate data from every source and provide personalized views for both business and IT, with a presentation layer that is truly end user oriented, since the beginning. With my experience, I strongly believe that it is not very well suited for large companies.
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Vertafore
For analyzing insurance policies for the clients that have specific requirements is really suitable since it allows you to match all this information and make the overall thinking process more easier when it comes to make a decision or to provide information to the customer.
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Pros
Prophecy International
  • Achieving granular level analytics be it for a Queue, Agent or Omnichannel Interactions.
  • Data Visualization with simple and efficient reports.
  • Robust real-time reporting.
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Vertafore
  • sorts book of business
  • integrates with agency management system
  • allows us to view revenue, etc without need to run reports in agency management system
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Cons
Prophecy International
  • With so much data in one dashboard, sometimes it can be overwhelming to miss out on what you were look at in first place.
  • Wish this solution had some alerting system. For example, a beep sent out from eMite when a call hits the queue.
  • Interactive Data Visualization needs to be implemented.
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Vertafore
  • Risk Profile Categorization
  • Can lead to a lot of spam email
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Usability
Prophecy International
1. Creates the best user experience across different medias. 2. Pushes the contact center reporting to a new level. 3. eMite comes with regular KPIs out of the box, but it also allows users to fully configure their KPIs based on their specific data and requirements. 4. Browser based solution that can provide actionable insights for making complex business decisions.
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Vertafore
Because I have the feeling that some improvements should be done to the software itself but the overall experience is quite good for the paid price and the information and analysis you can received from the system
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Support Rating
Prophecy International
Support for eMite so has far has been excellent. Most of the tickets are resolved the same day. I have always seen their SLAs staying intact even for a complex situations let alone bugs that are raised to development teams. So, I never had any bad day with eMite support. They were always on dot.
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Vertafore
Vertafore Support is always ready and willing to provide support when we ask for it.
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Alternatives Considered
Prophecy International
eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and some other complex calculations are taken care of by this wonderful analytics tool.
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Vertafore
Vertafore had a cleaner platform all around. The user interface was far superior and the functionality seemed to be leaps and bounds ahead of the competition. Everyone was pleased with the sales team and the responsiveness. We felt the tool integrated very well with our existing internal tools and software.
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Return on Investment
Prophecy International
  • Reaching out to the granular data.
  • Easy to make business decisions.
  • Increases productivity.
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Vertafore
  • Good decision-making tool
  • Accuracy
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ScreenShots