Enable vs. Zeal

I find it is best when you need to connect to a computer after hours and the end user has left for the day. I can remote in to the computer without interaction and troubleshoot the issues as required. The connection is speed and works well unlike some other remote access software

Incentivized

Besides having all the functionality of any 5 star CLM, the situations it has helped were:

• Preventing contract
  deviation by controlling template versioning
• Improving
  business processes with customized features such as unique intake forms

• Ease of use.
• Multiple company profiles.
• Track multiple software applications.
• Easy remote access.

Incentivized

• Client service support.
• Personalization of need.
• Document tracking.

• wake on lan doesn't work well
• command prompt access is a strange manor
• can sometimes report a machine as powered off when its actually stuck in an update cycle

Incentivized

• New feature request process - they tend to ask a lot of questions regarding my request.

It is just very easy to use. It has a good user interface on it, the items are where I expect them to be and I find it to work as I expect it to work without surprises.

Incentivized

Zeal is user-friendly for the non-tech person to use.

I've never had to call support so I do not have an answer for this question. I find the software works well but we have a support desk who would work with them if we had back end issues

Incentivized

Customer support is outstanding.

This is the first software I've used for this function.

Incentivized

Much more hands-on team at Zeal that provides outstanding service to setup, train and educate our team on how to best use the product

• This is outside what I do
• This is outside what I do
• This is outside what I do

Incentivized

• Allowed sales to send out templates without modification.
• Automated tracking of data from contract templates sent out.