Enable makes things easier!
November 05, 2020

Enable makes things easier!

Evan Kent | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Enable

Enable is fantastic - it allows you to manage multiple clients' inventory all at once while also running reports for software installed, as well as which machines are running at any given time. It [is] also always easy remote control without user interaction allowing you to troubleshoot issues even after the client has left for the day. It also provides a quick view of which OS and which patches are installed.

Pros

  • Ease of use.
  • Multiple company profiles.
  • Track multiple software applications.
  • Easy remote access.

Cons

  • wake on lan doesn't work well
  • command prompt access is a strange manor
  • can sometimes report a machine as powered off when its actually stuck in an update cycle
  • This is outside what I do
  • This is outside what I do
  • This is outside what I do
This is the first software I've used for this function.

Do you think Enable delivers good value for the price?

Not sure

Are you happy with Enable's feature set?

Yes

Did Enable live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Enable go as expected?

I wasn't involved with the implementation phase

Would you buy Enable again?

Yes

It is just very easy to use. It has a good user interface on it, the items are where I expect them to be and I find it to work as I expect it to work without surprises.
I've never had to call support so I do not have an answer for this question. I find the software works well but we have a support desk who would work with them if we had back end issues.
I find it is best when you need to connect to a computer after hours and the end user has left for the day. I can remote in to the computer without interaction and troubleshoot the issues as required.

The connection is speed and works well unlike some other remote access software

Enable Feature Ratings

Not Rated
Contract creation
Not Rated
Contract templates
Not Rated
Contract Collaboration ()
Not Rated
7.8
Contract database
9
Contract search
9
Contract milestone reminders & alerts
7
Custom contract reports
6
Tracking contract status
8
Contract Management ()
Not Rated

Comments

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