Evan Kent
Evan Kent
Member for 4 years
35 ratings & reviews completed
Average rating:
Reputation: 345
Title | Legal RSC Level 3 Engineer |
---|---|
Job Type | Team Lead |
Department | Information Technology |
Company | All Covered |
Industry | Information Technology & Services |
Size | 501-1000 employees |
Expertise
Product | Experience | Level of Expertise |
---|---|---|
NICE CXone | ||
Enable | 4 years | |
SAP SuccessFactors | 4 years | |
BMC Helix ITSM (Remedy) | 2 years | |
Crushpath | 3 years | |
Webex Calling | 3 years | |
Zoom | 2 years | |
TeamViewer | ||
ConnectWise ScreenConnect | ||
Microsoft BI (MSBI) | ||
Oracle Discoverer (discontinued) | ||
Tableau CRM | ||
Veeam Data Platform | ||
SolarWinds Server & Application Monitor | ||
ServiceNow IT Service Management | ||
Jira Service Management | ||
BMC Helix Remedyforce | ||
SolarWinds Web Help Desk (WHD) | ||
Acronis Cyber Protect | ||
Veritas Backup Exec | ||
Barracuda Backup | ||
Nintex Process Platform | ||
Bonita Platform | ||
SAP NetWeaver BPM | ||
IBM Power System S914, part of the Power System product family | ||
HP Scalable File Share, now on Storageworks | 1 year | |
HPE Data Center Outsourcing (Pointnext Services) | 1 year | |
Amazon RDS on VMware | 1 year | |
ServiceNow Customer Service Management | 2 years | |
ConnectWise PSA | 2 years | |
Canva | ||
Oracle Fusion Cloud HCM | ||
Domo | ||
Skype | 2 years | |
Microsoft Teams | 2 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Trailblazer- Enable
Pundit- Contract Management
Pundit- Rack Servers
Pundit- IT Service Management (ITSM)
Pundit- Org Chart
Pundit- Web and Video Conferencing
Pundit- Data Discovery and Visualization
Pundit- Business Intelligence (BI)
Pundit- Workflow
Pundit- Business Process Management (BPM)
Pundit- IT Asset Management