Evan Kent

Evan Kent
Member for 2 years
35 ratings & reviews completed
Average rating:  
Reputation: 345
TitleLegal RSC Level 3 Engineer
Job TypeTeam Lead
DepartmentInformation Technology
CompanyAll Covered
IndustryInformation Technology & Services
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
NICE CXone
Enable
4 years
SAP SuccessFactors
4 years
BMC Helix ITSM (Remedy)
2 years
Crushpath
3 years
Webex Calling
3 years
Zoom
2 years
TeamViewer
ConnectWise Control
Microsoft BI (MSBI)
Oracle Business Intelligence Discoverer (discontinued)
Tableau CRM
Veeam Backup & Replication
SolarWinds Server & Application Monitor
ServiceNow IT Service Management
Jira Service Management (Jira Service Desk)
BMC Helix Remedyforce
SolarWinds Web Help Desk (WHD)
Acronis Cyber Backup
Veritas Backup Exec
Barracuda Backup
Nintex Process Platform
Bonita Platform
SAP NetWeaver BPM
IBM Power System S914, part of the Power System product family
HP Scalable File Share, now on Storageworks
1 year
HPE Data Center Outsourcing (Pointnext Services)
1 year
Amazon RDS on VMware
1 year
ServiceNow Customer Service Management
2 years
ConnectWise Manage
2 years
Canva
Oracle Cloud HCM
Domo
Skype
2 years
Microsoft Teams
2 years

Badges

Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Trailblazer- Enable
Pundit- Contract Management
Pundit- Rack Servers
Pundit- IT Service Management (ITSM)
Pundit- Org Chart
Pundit- Web and Video Conferencing
Pundit- Data Discovery and Visualization
Pundit- Business Intelligence (BI)
Pundit- Workflow
Pundit- Business Process Management (BPM)
Pundit- IT Asset Management