Zeal is a great CLM
August 25, 2022

Zeal is a great CLM

Carlo Giansanti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zeal

We use Zeal as our End-to-End Contract management system. The goal was to have a CLM system that can support the existing nearly $1B company but flexible enough to allow for new problems/situations as the business grows and expands into new services.
  • Platform functionality: data tracking, data organization, template management
  • Value for money
  • Customer support
  • New feature request process - they tend to ask a lot of questions regarding my request.
  • Allowed sales to send out templates without modification.
  • Automated tracking of data from contract templates sent out.
Features I needed were shared with all the products I researched. The difference was customer support.

Do you think Zeal delivers good value for the price?

Yes

Are you happy with Zeal's feature set?

Yes

Did Zeal live up to sales and marketing promises?

Yes

Did implementation of Zeal go as expected?

Yes

Would you buy Zeal again?

Yes

Besides having all the functionality of any 5 star CLM, the situations it has helped were:
  • Preventing contract
    deviation by controlling template versioning
  • Improving
    business processes with customized features such as unique intake forms

Zeal Feature Ratings

Contract creation
9
Contract templates
9
Clause library/saved fields
9
Contract sharing
9
Contract editing
9
Collaborating on contracts
9
Approval process
9
Interdepartmental workflows
9
Contract database
9
Contract search
9
Contract milestone reminders & alerts
9
Custom contract reports
9
Tracking contract status
9
Compliance check
7

Zeal Support

Customer support is outstanding.

Using Zeal

It has met and exceeded my requirements.