TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EngageBay

    Score7 out of 10
    N/AEngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…

    $12.74

    per month per user

    TrackerRMS

    Score9 out of 10
    N/ATrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
    Pricing
    EngageBayTrackerRMS
    Editions & Modules
    FREE
    $0
    per month per user
    BASIC
    $12.74
    per month per user
    GROWTH
    $42.49
    per month per user
    PRO
    $84.99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    EngageBayTrackerRMS
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    EngageBayTrackerRMS
    Sales Force Automation
    Comparison of Sales Force Automation features of EngageBay and TrackerRMS
    Feature
    EngageBay
    8.2
    1 Ratings
    5% above category average
    TrackerRMS
    -
    Ratings
    Customer data management / contact management10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Opportunity management8.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.01 Ratings00 Ratings
    Contract management8.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of EngageBay and TrackerRMS
    Feature
    EngageBay
    8.5
    1 Ratings
    10% above category average
    TrackerRMS
    -
    Ratings
    Case management7.01 Ratings00 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of EngageBay and TrackerRMS
    Feature
    EngageBay
    10.0
    1 Ratings
    26% above category average
    TrackerRMS
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    Email marketing10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of EngageBay and TrackerRMS
    Feature
    EngageBay
    9.0
    1 Ratings
    16% above category average
    TrackerRMS
    -
    Ratings
    Task management10.01 Ratings00 Ratings
    Billing and invoicing management8.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of EngageBay and TrackerRMS
    Feature
    EngageBay
    7.5
    1 Ratings
    2% below category average
    TrackerRMS
    -
    Ratings
    Pipeline visualization8.01 Ratings00 Ratings
    Customizable reports7.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of EngageBay and TrackerRMS
    Feature
    EngageBay
    7.5
    1 Ratings
    2% below category average
    TrackerRMS
    -
    Ratings
    Custom fields10.01 Ratings00 Ratings
    Scripting environment5.01 Ratings00 Ratings
    Security
    Comparison of Security features of EngageBay and TrackerRMS
    Feature
    EngageBay
    10.0
    1 Ratings
    17% above category average
    TrackerRMS
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of EngageBay and TrackerRMS
    Feature
    EngageBay
    9.0
    1 Ratings
    18% above category average
    TrackerRMS
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of EngageBay and TrackerRMS
    Feature
    EngageBay
    5.0
    1 Ratings
    42% below category average
    TrackerRMS
    -
    Ratings
    Mobile access5.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of EngageBay and TrackerRMS
    Feature
    EngageBay
    -
    Ratings
    TrackerRMS
    9.0
    2 Ratings
    13% above category average
    Applicant Tracking00 Ratings9.02 Ratings
    Best Alternatives
    EngageBayTrackerRMS
    Small Businesses
    Salesflare
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EngageBayTrackerRMS
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    EngageBayTrackerRMS
    Likelihood to Recommend
    EngageBay Inc.
    I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
    Incentivized
    Read full review
    TrackerRMS
    Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
    Incentivized
    Read full review
    Pros
    EngageBay Inc.
    • Lead / customer tracking
    • Automated emails
    • Automations
    Incentivized
    Read full review
    TrackerRMS
    • Follow through with questions
    • Resolve any issues that may arise
    • Continuing to update their system
    Incentivized
    Read full review
    Cons
    EngageBay Inc.
    • Landing pages
    • Livechat feature
    • Lead/customer integration
    Incentivized
    Read full review
    TrackerRMS
    • Sometimes it sluggish
    • Other then this everything is great
    • We had great experience using TrackerRMS
    Incentivized
    Read full review
    Usability
    EngageBay Inc.
    EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
    Incentivized
    Read full review
    TrackerRMS
    I find it easy to show people now to use all aspects of this software with our business.
    Incentivized
    Read full review
    Support Rating
    EngageBay Inc.
    Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
    Incentivized
    Read full review
    TrackerRMS
    Great customer service
    Incentivized
    Read full review
    Alternatives Considered
    EngageBay Inc.
    Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
    Incentivized
    Read full review
    TrackerRMS
    Allows for more detailed information to be listed on each entry.
    Incentivized
    Read full review
    Return on Investment
    EngageBay Inc.
    • Improved lead management and helped build lead data by 4-5x in size
    • Helped improve investor base with 100-150% growth in investors by year 1
    • Generated dozens of calendar invites to call potential investors in first year
    Incentivized
    Read full review
    TrackerRMS
    • Cost effective
    • Very efficient
    Incentivized
    Read full review
    ScreenShots