From Enghouse Systems, Vidyo is a web conferencing platform that features video calling and instant chat capabilities. The platform integrates with most environments, networks, and devices.
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Nconnect
Score 8.5 out of 10
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Nconnect (formerly OnSemble Intranet) is an mployee intranet that keeps everyone connected, a digital workplace to make employees feel valued. It is designed to keep remote teams engaged, and acts as the culture champion for the organization.
I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast. Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
OnSemble is solving a lot of problems that our organization had prior to its implementation:
We can track communication readership.
We can engage with our fellow teammates through chats and recognition.
We have a central location for all job-related links.
We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.
It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
