Enghouse Vidyo vs. WorkHub Connect

Vidyo works really well in a company setting as you can make it secure and train employees on how to use the tool. It may not work as well for things like virtual doctor appointments as not everyone is familiar with the tool.

Incentivized

We have been using WorkHub Connect for a while, which is excellent. We can stay in touch with our coworkers using a single platform. I can make an instant call or text anyone from the channel. Thanks to the valuable features and easy use of the software, it is very user-friendly.

• Video Conference Calls - Good quality of image and voice for as many participants as you need.
• Webinars - Good for sessions where we have one main presenter and a big or small audience.
• Screen sharing - Allows you to share your screen.

Incentivized

• Ability to create a separate channel and groups and only communicate with people who are relevant to you.
• Using the @ notation, you can tag people in messages and reply to a message thread.
• To notify only specific people who have joined the channel, use annotations such as @all, @channel, or any customized form.

• The design and the branding give little to be desired
• Customer support is below average
• The API must be rewritten and add more functions that are commonly requested.
• Project codes are not well maintained and hard to find.

Incentivized

• We should be able to send voice notes over chats.
• It is not a fully matured tool, so there are very frequent updates.

Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability

Incentivized

We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.

Incentivized

Vidyo was acquired for telemedicine utilization, but quickly found the benefits across the organization for every day business needs. The ability to setup and invite external users in has worked flawlessly. The ability to click a link, download the app, and enter a secure room cannot be beat. The hassle of having to know someones username or login in order to video call them is a pain. The concept of a hosted room where an invite is sent to anyone's email has been exceptional and easy for even those who are not tech savvy.

Incentivized

With Microsoft Teams, your staff can work remotely on various devices and freely collaborate with their partners and customers. You can add tasks, personnel, or locations quickly and easily.

• It's allowed for rapid expansion of telemedicine programs within my organization. As a likely future form of every day care, Vidyo has allowed us to bring a revenue generating program that is well suited for success in the future.
• Improved partnership with community practices and providers, and allowed my organization to build relationships with other healthcare facilities across the state and beyond. Helping build integrated health information sharing, and bringing our facilities expertise to rural communities in the central US.
• Provides our remote patients and families a sense of access to exceptional care. Being able to see and talk to their doctors form the comfort of their home cannot be priced.
• Removed high costs associated with flying in candidates for first or even second round interviews.

Incentivized

• Nothing to say as I was not involved in the purchasing.