Epic EpicCare EMR vs. Epic MyChart

Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.

Incentivized

Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.

Incentivized

• One centralized location for medical records review, retrieval, additions/updates, etc.
• User-friendly application.
• Well know in the field, therefore training is easier than with a foreign (unknown) system.

Incentivized

• Collecting payments for bills
• Providing patient data for analysis
• Continuous updates of their UI
• Integrating different tools like virtual visits, SmartExam

Incentivized

• Med Order simplification.
• Easy workflow.
• AI prediction.

Incentivized

• Slow communication form for private messaging, could add a live chat feature option.
• Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
• Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.

Incentivized

The Company normally responds to most requests. At times, however, the response times are longer than expected.

Incentivized

Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.

Incentivized

More market share, so people are more used to Epic MyChart.

Incentivized

• I am not up to speed on the ROI for the product.
• The product is average in terms of what it provides our organization.

Incentivized

• It allows me to better decision about my health
• It allows me to show my medical records to friends and family that are in the medical field
• Makes it easy to have one location for all medical records

Incentivized