Epicor ECM vs. docGenix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor ECM
Score 4.6 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
docGenix
Score 9.0 out of 10
N/A
docGenix is a document management option from Innodata.N/A
Pricing
Epicor ECMdocGenix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor ECMdocGenix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epicor ECMdocGenix
Top Pros

No answers on this topic

Top Cons

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Features
Epicor ECMdocGenix
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Epicor ECM
9.4
4 Ratings
13% above category average
docGenix
-
Ratings
Content capture & imaging9.04 Ratings00 Ratings
File sync, storage & archiving9.04 Ratings00 Ratings
Document management9.04 Ratings00 Ratings
Records management10.04 Ratings00 Ratings
Content search & retrieval10.04 Ratings00 Ratings
Enterprise content collaboration9.03 Ratings00 Ratings
Content publishing & creation9.02 Ratings00 Ratings
Security, risk management & information governance9.94 Ratings00 Ratings
Contract lifecycle management9.03 Ratings00 Ratings
Automated workflows9.94 Ratings00 Ratings
Artificial intelligence9.01 Ratings00 Ratings
Mobile support10.02 Ratings00 Ratings
Integration9.93 Ratings00 Ratings
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User Ratings
Epicor ECMdocGenix
Likelihood to Recommend
10.0
(7 ratings)
9.0
(1 ratings)
Support Rating
9.9
(3 ratings)
-
(0 ratings)
User Testimonials
Epicor ECMdocGenix
Likelihood to Recommend
Epicor Software
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
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Innodata
DocGenix allows us to regularly generate new documents by answering simple questions relating to variables specific to our needs in a document template, such as land acquisitions and estate planning. Once those are generated you can save a lot of time and money by having it stored in docGenix Analytics for further querying and analysis.
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Pros
Epicor Software
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
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Innodata
  • Derivatives Contracts.
  • Investment Management.
  • Data Analysis.
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Cons
Epicor Software
  • Cost is an issue, pricey for what it's essentially glorified cloud storage.
  • No ability to lookup vehicles by stock number or phone number.
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Innodata
  • Report functionality on tablets and other devices.
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Support Rating
Epicor Software
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
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Innodata
No answers on this topic
Alternatives Considered
Epicor Software
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
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Innodata
No answers on this topic
Return on Investment
Epicor Software
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
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Innodata
  • 35% reduction in annual legal fees.
  • Significantly less man hours in data retrieval.
  • Faster customer service with access on personal devices.
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