The Star of Document Management
February 27, 2020
The Star of Document Management
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with DocStar
We use DocStar across our entire organization. It allows us to minimize our physical storage space and cost for all the documentation that we are required to keep on file for many years.
It also centralizes the location of files/information. This is extremely helpful to our organization as we have locations in three states. We are able to access the information quickly and easily.
The ability to create different security levels for documents and folders is also extremely helpful.
It also centralizes the location of files/information. This is extremely helpful to our organization as we have locations in three states. We are able to access the information quickly and easily.
The ability to create different security levels for documents and folders is also extremely helpful.
Pros
- Organization.
- OCR - This is extremely helpful with our billing department. It allows them to easily find and access the documents that they need to complete the billing process.
- Security levels. This allows us to create multiple levels of access for our employees. It helps us maintain HIPAA and WISP protocols.
Cons
- Drag and drop capability does not always work.
- Workflows are difficult to create and require an additional level of understanding to implement.
- DocStar has allowed us to end monthly payments for storage of documents that we are required to keep on file for a period of time.
- It has cut down on the amount of paper that we are using.
DocStar has more options and security levels and better OCR capability.
Do you think Epicor ECM delivers good value for the price?
Yes
Are you happy with Epicor ECM's feature set?
Yes
Did Epicor ECM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Epicor ECM go as expected?
Yes
Would you buy Epicor ECM again?
Yes
Comments
Please log in to join the conversation