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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor ECM

    Score7.7 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A

    WiseINDEX

    N/AN/AWiseINDEX is a cloud-based Document and Drawing Management System built for modern teams. It streamlines how organizations store, organize, and access technical documents- engineering drawings, legal files, and HR records. With built-in 3D CAD viewing, version control, role-based access, and a search function, WiseINDEX aims to eliminate file chaos and boosts team productivity. WiseINDEX offers: Secure cloud storage No more version mix-ups Fast,…

    $6.50

    per month per user

    Pricing
    Epicor ECMWiseINDEX
    Editions & Modules
    No answers on this topic
    Standard
    $6.50
    per month per user
    Pro
    $12
    per month per user
    Offerings
    Pricing Offerings
    Epicor ECMWiseINDEX
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Epicor ECMWiseINDEX
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Epicor ECM and WiseINDEX
    Feature
    Epicor ECM
    9.4
    4 Ratings
    15% above category average
    WiseINDEX
    -
    Ratings
    Content capture & imaging9.04 Ratings00 Ratings
    File sync, storage & archiving9.04 Ratings00 Ratings
    Document management9.04 Ratings00 Ratings
    Records management10.04 Ratings00 Ratings
    Content search & retrieval10.04 Ratings00 Ratings
    Enterprise content collaboration9.03 Ratings00 Ratings
    Content publishing & creation9.02 Ratings00 Ratings
    Security, risk management & information governance9.94 Ratings00 Ratings
    Contract lifecycle management9.03 Ratings00 Ratings
    Automated workflows9.94 Ratings00 Ratings
    Artificial intelligence9.01 Ratings00 Ratings
    Mobile support10.02 Ratings00 Ratings
    Integration9.93 Ratings00 Ratings
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    Epicor ECMWiseINDEX
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    Dashpivot - By Sitemate
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    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor ECMWiseINDEX
    Likelihood to Recommend
    10.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor ECMWiseINDEX
    Likelihood to Recommend
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
    Read full review
    CSoft Marketing Pvt. Ltd.
    No answers on this topic
    Pros
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
    Read full review
    CSoft Marketing Pvt. Ltd.
    No answers on this topic
    Cons
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    CSoft Marketing Pvt. Ltd.
    No answers on this topic
    Support Rating
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
    Read full review
    CSoft Marketing Pvt. Ltd.
    No answers on this topic
    Alternatives Considered
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    CSoft Marketing Pvt. Ltd.
    No answers on this topic
    Return on Investment
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    CSoft Marketing Pvt. Ltd.
    No answers on this topic
    ScreenShots

    WiseINDEX Screenshots

    Screenshot of the advanced CAD viewer with 3D
WiseIndex brings CAD capabilities into the browser. It offers a 2D/3D CAD viewer with multi-format support, text search, CAD object tree exploration, and Xref linking.Screenshot of WiseIndex's search functionality
Enables users to quickly find documents using keywords, filters, and metadata. It ensures fast and accurate retrieval, saving time and improving efficiency.Screenshot of WiseIndex's workflow automation
Streamlines document-related processes by automating tasks such as approvals, reviews, and notifications. It reduces manual effort, improves efficiency, and ensures smooth collaboration.Screenshot of an audit trail
Tracks all document activities, including edits, views, and user actions. It provides a detailed history for security, compliance, and accountability, ensuring transparency in document management.