Epicor Grow vs. Phrazor

Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.

Incentivized

Phrazor is well suited for use in larger companies, especially those that operate globally and need to get region-specific or country-specific data and reports. I found Phrazor to be less appropriate for use in smaller companies (especially non-profit organizations) that may not benefit from extensive reporting. Non-profit organizations don't necessarily have projected sales growth and inventory costs.

Incentivized

• I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
• Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
• Great account managers who check in regularly and are willing to help out whenever needed.

Incentivized

• Custom reporting.
• Report templates.
• Unique data not found elsewhere.

Incentivized

• There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
• Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
• The functionality of being able to snapshot data isn't quite there.

Incentivized

• More training videos for beginners.
• Customizable report printing layouts.
• Additional reporting measures.

Incentivized

This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process

Incentivized

Our company experienced some difficulty during implementation trying to get data imported and uploaded. We reached out to support and received much-needed assistance, and we were able to move forward with data importation. Several of our users, including myself, experienced some difficulty in understanding the system, so it took some time to use it fully. For a first-time user, there were almost too many filters and options to choose from.

Incentivized

The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them

Incentivized

Great! Anytime I needed assistance and reached out to support, I received amazing help, and everyone was always very nice. The reason I did not rate support a ten is that often the hold time was quite long. When you are in a time crunch and need data immediately, it is frustrating not to get immediate support.

Incentivized

Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.

Incentivized

I enjoyed using Phrazor better; however, as a new user, I was a bit frustrated getting started. Microsoft Power BI had more videos available online than I found. Phrazor had more adaptability and customization for our company, which overall made it a better fit over competitive products. My coworkers and I demoed Sisense, and we chose not to purchase it due to it not being a good fit.

Incentivized

• Made it so much easier and faster to access data across tools
• Lessened the time exporting and uploading data to excel/sheets for analysis
• Made data and metrics more easily accessible to others in our orgs

Incentivized

• Great tool for creating annual budgets.
• Reports and graphs that can be included in annual report - saved on marketing costs.
• Able to import from excel which is a cost-saving tool for our company.

Incentivized