Epicor Propello vs. Retail Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor Propello
Score 8.7 out of 10
N/A
Epicor Propello is a cloud-based retail management system designed for independent retailers, featuring point of sale, inventory management, pricing, and analytics capabilities.N/A
Retail Pro
Score 7.9 out of 10
N/A
Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.N/A
Pricing
Epicor PropelloRetail Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor PropelloRetail Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epicor PropelloRetail Pro
Best Alternatives
Epicor PropelloRetail Pro
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 8.8 out of 10
Lightspeed Retail
Lightspeed Retail
Score 8.8 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
Epicor PropelloRetail Pro
Likelihood to Recommend
8.6
(2 ratings)
6.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
8.6
(2 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Epicor PropelloRetail Pro
Likelihood to Recommend
Epicor Software
Epicor Propello is incredibly user friendly from both a front-end user and a back-end user. Cashiers have an ease in learning the software and everything they need is on the screen in front of them. This means that even if they were to forget how something works, it is present on the screen if they look for it. Back end is easy to work with also. We have slowly progressed to using the different features this offers including tracking and maintaining supplies, new goods and donations. They are straight forward on how to use, and the support team has always been there for us when we have had any questions. They are rolling out a BETA this mid-year to allow companies to build out their own data-based reporting platform that I am really looking forward too.
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Retail Pro International
Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.
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Pros
Epicor Software
  • Customization
  • customer service
  • reporting
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Retail Pro International
  • The capability of interface customization.
  • Good for small retailers.
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Cons
Epicor Software
  • Entering monthly/yearly budgets is time consuming and clunky
  • Printing tags to a roll vs a paper printer is more complicated to set up
  • item lookup from the front of the POS screen doesnt pull items. Have to hit search to pull up item list.
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Retail Pro International
  • Serial number tracking and reporting.
  • Serial/Batch based selling price.
  • Online reports.
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Likelihood to Renew
Epicor Software
No answers on this topic
Retail Pro International
First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.
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Usability
Epicor Software
It is honestly just so easy to use and setup. This has helped our culture at work a ton! The crew used to get very nervous about running register, that is not the case anymore
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Retail Pro International
No answers on this topic
Support Rating
Epicor Software
No answers on this topic
Retail Pro International
Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.
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Alternatives Considered
Epicor Software
Clover is a nice system for a small one or two location enterprise, but with Epicor it is full service and the credit card processing fees are much more affordable as well.
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Retail Pro International
N/A. I wish we could switch to other products.
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Return on Investment
Epicor Software
  • TV increase by being able to track sales easier
  • increases sales by preventing downtime with internet outages
  • increased manager production due to ease of training on the POS for new cashiers.
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Retail Pro International
  • It decreased the home office's efficiency because it runs too slow and always crashes.
  • At the store level, it causes cash over short/duplicate charge issues when it crashes.
  • For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.
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ScreenShots

Epicor Propello Screenshots

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