ePlan is the best product in this business. ePlan performs well, has never issues, so it functions always well and with the use of ePlan it is for us possible to generate about 80% of our drawings. This saves us a lot of time and costs and the time to market gets shorter with the use of ePlan.
PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
ePlan is the most suited product if you are looking for a product to design panels and draw electrical schemes. ePlan offers great functionability compared to AutoCAD Electrical. ePlan also offers good export functionalibilty, which enables further customization and automation. ePlan is the most used product, so when looking for new employees the most of them have experience in using ePlan.
PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
The platform has helped to increase productivity within our organization.
Increased workflow efficiency leading to less hours spending time compiling data.
Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.