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Epsilon PeopleCloud vs. Hightouch vs. Iterate

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    Hightouch

    Score8.7 out of 10
    N/AHightouch is presented as a Data Activation platform, powered by Reverse ETL: Hightouch works with the tools and workflows already in use to extend the reach of the data warehouse directly into over 125 SaaS applications. As opposed to a "single source of truth" CDP that creates an additional data repository, Hightouch is presented as a faster, more flexible, and cost effective way to deliver personalized experiences from the place their customer data already lives - the data warehouse.

    $350

    per month

    Iterate

    Score10 out of 10
    N/AResearch tools for product market research and user testing. These include embedded surveys, in-app mobile surveys, email surveys, and an AI-powered research assistant. With AI sentiment analysis, the Iterate Research Assistant pulls out the key topics customers are writing about and determines their sentiment—positive, negative, or neutral—for an at-a-glance view of how they feel.

    $10

    per month

    Pricing
    Epsilon PeopleCloudHightouchIterate
    Editions & Modules
    No answers on this topic
    Starter
    $0
    Starter
    $350
    per month
    Business
    Contact Sales
    Starter
    $10-$70
    per month For apps and websites with up to 50,000 monthly active users
    Business
    $150-$425
    per month For apps and websites with 50,000 - 1,000,000 monthly actives
    Enterprise
    Contact Sales
    Custom plans for organizations with extremely large user bases
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudHightouchIterate
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Best Alternatives
    Epsilon PeopleCloudHightouchIterate
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    Twilio Segment
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Treasure AI
    Score9 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    Treasure AI
    Score9 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudHightouchIterate
    Likelihood to Recommend
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Epsilon PeopleCloudHightouchIterate
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
    Read full review
    Hightouch
    No answers on this topic
    Iterate (Pickaxe LLC)
    No answers on this topic
    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
    Read full review
    Hightouch
    No answers on this topic
    Iterate (Pickaxe LLC)
    No answers on this topic
    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
    Read full review
    Hightouch
    No answers on this topic
    Iterate (Pickaxe LLC)
    No answers on this topic
    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
    Read full review
    Hightouch
    No answers on this topic
    Iterate (Pickaxe LLC)
    No answers on this topic
    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
    Read full review
    Hightouch
    No answers on this topic
    Iterate (Pickaxe LLC)
    No answers on this topic
    ScreenShots