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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    Knak

    Score9.9 out of 10
    N/AKnak is an email marketing solution built to create emails and landing pages through Marketo.

    $10,000

    per year

    Pricing
    Epsilon PeopleCloudKnak
    Editions & Modules
    No answers on this topic
    Solo
    $10,000
    per year
    Templates
    Free
    Starter/Enterprise
    Contact
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudKnak
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Unlimited emails and landing pages. 100% self-serve. No hidden costs
    More Pricing Information
    Features
    Epsilon PeopleCloudKnak
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Epsilon PeopleCloud and Knak
    Feature
    Epsilon PeopleCloud
    -
    Ratings
    Knak
    9.4
    3 Ratings
    16% above category average
    WYSIWYG email editor00 Ratings10.02 Ratings
    Dynamic content00 Ratings10.01 Ratings
    Ability to test dynamic content00 Ratings10.01 Ratings
    Landing pages00 Ratings10.03 Ratings
    A/B testing00 Ratings10.01 Ratings
    Mobile optimization00 Ratings10.03 Ratings
    Email deliverability reporting00 Ratings5.01 Ratings
    List management00 Ratings10.01 Ratings
    Triggered drip sequences00 Ratings10.01 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Epsilon PeopleCloud and Knak
    Feature
    Epsilon PeopleCloud
    -
    Ratings
    Knak
    10.0
    1 Ratings
    20% above category average
    URL Validation00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
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    Epsilon PeopleCloudKnak
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudKnak
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (3 ratings)
    User Testimonials
    Epsilon PeopleCloudKnak
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    Knak
    If you have Marketo or Pardot and have emails that might be somewhat simple to slightly complex, without the budget for a developer, Knak is the right solution for you. If you have complex emails that require a lot of code or customization and have the in-house resources, Knak might not be the perfect solution
    Incentivized
    Read full review
    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    Knak
    • Well designed templates
    • Easy integration with Marketo
    • New templates all the time and a big library to choose from
    • Mobile-optimized templates
    Incentivized
    Read full review
    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    Knak
    • Sometimes there are issues with buggy code
    • Updates sometimes will break emails
    Incentivized
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
    Read full review
    Knak
    Marketo has email templates and you can, of course, create your own - but Knak makes it so much easier to create templates that are nice looking and mobile-optimized.
    Incentivized
    Read full review
    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
    Read full review
    Knak
    • Great return on time investment
    • Great return on our strategy to get new communications out the door
    Incentivized
    Read full review
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