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Epsilon PeopleCloud vs. SAP NetWeaver MDM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    SAP NetWeaver MDM

    Score9.6 out of 10
    N/ASAP NetWeaver MDM is based upon technology from the A2i acquisition in 2004. This is a comprehensive master data management suite and competes with IBM InfoSphere, Oracle Siebel UCM, Informatica, and Tibco.N/A
    Pricing
    Epsilon PeopleCloudSAP NetWeaver MDM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudSAP NetWeaver MDM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Epsilon PeopleCloudSAP NetWeaver MDM
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
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    Medium-sized Companies
    Treasure AI
    Score9 out of 10
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    Enterprises
    Treasure AI
    Score9 out of 10
    Informatica MDM & 360 Applications
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudSAP NetWeaver MDM
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Epsilon PeopleCloudSAP NetWeaver MDM
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    SAP
    Fairly easy to set up and get started even in large enterprises with the help of the configuration tools that come with the product. Also, the workflow engine can be defined with relative ease and monitored. Perhaps this product works very well in an SAP environment as it can be integrated with other SAP products
    Incentivized
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    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
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    SAP
    • SAP MDM comes with a workflow engine that can be used by the business to define workflows, run workflows and monitor workflows
    • SAP MDM also enables to create, read, update, and delete master data well across the organization
    • With proper setup, it has helped prevent bad master data in the production environment
    Incentivized
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    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
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    SAP
    • HANA is used for consolidation and there is adequate room for improvement in the consolidation function
    • Business users can also contribute to improving the business workflows if there were a simple wizard set up for this purpose - at present, contributions are made through IT ticketing system
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
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    SAP
    IBM Infosphere was considered but was much more expensive and also perhaps would have taken more time for initial setup. SAP MDM was selected because we found it easier to work with other SAP products and its ability to integrate well within the overall larger SAP environment and was also easier to configure.
    Incentivized
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    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
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    SAP
    • A positive impact from an ability to leverage a single master data across the entire organization
    • A positive impact from an ability to prevent bad master data in production
    • Not a negative but could have been easier with a wizard set up for users to contribute to modify rules
    Incentivized
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