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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    Tools4ever UMRA

    Score9 out of 10
    N/ANew York software company Tools4ever offers a suite of identity management and access (IAM/IdM) tools, for single sign-on (SSO), password management, access control and authorization, and more, with the User Management Resource Administrator, or UMRA.N/A
    Pricing
    Epsilon PeopleCloudTools4ever UMRA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudTools4ever UMRA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Epsilon PeopleCloudTools4ever UMRA
    Identity Management
    Comparison of Identity Management features of Epsilon PeopleCloud and Tools4ever UMRA
    Feature
    Epsilon PeopleCloud
    -
    Ratings
    Tools4ever UMRA
    8.3
    1 Ratings
    1% above category average
    ID-Management Access Control00 Ratings9.01 Ratings
    ID Management Single-Sign On (SSO)00 Ratings5.01 Ratings
    Account Provisioning and De-provisioning00 Ratings10.01 Ratings
    ID Management Workflow Automation00 Ratings9.01 Ratings
    Best Alternatives
    Epsilon PeopleCloudTools4ever UMRA
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    Twilio Segment
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    Score9.3 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudTools4ever UMRA
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Epsilon PeopleCloudTools4ever UMRA
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    Tools4ever
    It is very well suited for tying multiple systems and services together, allowing for exchanges of information and account management. I'm not sure of instances that it is not well suited since solution was recommended by folks in education. With that being the case it suited our needs quite well.
    Read full review
    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
    Read full review
    Tools4ever
    • Imports students and staff into our Active Directory and email system.
    • It manages those same accounts, disabling accounts for folks who have left, and creating "Windows" when accounts should be enabled.
    • It interacts with our Microsoft AD and our student management software seamlessly. Once accounts are in our AD environment, our student management and other systems create new email accounts automatically for us.
    Read full review
    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    Tools4ever
    • We have been attempting to get single sign on for students, so they have the ability to change their passwords on their own. The documentation of this process is very dated, and often support isn't even aware that their site issues/ references those older documents.
    • During the initial buildup of our server Tools4ever UMRA support was a bit hit and miss, but I will say our ongoing support has been very good.
    • Some integration tools had to be custom created.
    Read full review
    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
    Read full review
    Tools4ever
    No answers on this topic
    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
    Read full review
    Tools4ever
    • We save considerable work hours by a multitude of staff having the system manage and generate accounts for us on a daily basis.
    • We have some peace of mind knowing accounts for staff and students who leave our district can no longer gain access to our systems because it automatically disables those accounts.
    • Because of the way the system interacts with input that is put in, it automatically creates logical positions which dictate different levels, meaning it automatically sets up when staff gain access and lose access depending on the position they are filling.
    Read full review
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