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Epsilon PeopleCloud vs. Transmit Security CIAM Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    Transmit Security CIAM Platform

    Score8 out of 10
    N/ATransmit Security headquartered in Boston offers their identity orchestration solution, providing strong customer authentication and authorization for entities that need it.N/A
    Pricing
    Epsilon PeopleCloudTransmit Security CIAM Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudTransmit Security CIAM Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Epsilon PeopleCloudTransmit Security CIAM Platform
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    Auth0
    Score8 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Auth0
    Score8 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudTransmit Security CIAM Platform
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Epsilon PeopleCloudTransmit Security CIAM Platform
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    Transmit Security
    Transmit Security hides nicely in the taskbar until needed. It works behind the scenes. It is seamlessly integrated into the Macs functionality. Transmit Security has helped us keep our systems secure while helping make our job easier all round. We would not change it for anything else now. It is our go-to FTP client.
    Incentivized
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    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    Transmit Security
    • Designed to work seamlessly with the Mac
    • Keep security as a top priority
    • Simple drag and drop functionality
    Incentivized
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    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    Transmit Security
    • Updates were not happening as often, but that could be because they were not needed.
    • Some settings were being lost and had to be re-entered, but that has since been resolved.
    • Interface has improved tremendously since first it launched.
    Incentivized
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    Support Rating
    Epsilon
    No answers on this topic
    Transmit Security
    It has seldom been we needed any support with Transmit Security, but when we did, they were on it. We got help in minutes rather than hours or days like other suppliers in this marketplace. Indeed, their support convinced us in the beginning that we had made the right decision.
    Incentivized
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
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    Transmit Security
    No answers on this topic
    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
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    Transmit Security
    • Saved us time with remote connections
    • Keeps our data secure
    • It helps us maintain our customer's information in the highest confidence.
    Incentivized
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