SpaceIQ by Eptura vs. SwipedOn Visitor Management System

SpaceIQ has been nothing but a positive for us. We have become so much more organized in our department and have only scratched the surface with what we can do with it. We are adding layers every week to improve our experience. Literally, the only thing I can think of that they could improve on is response time when it comes to customer service. We have loved SpaceIQ so far and I don't see that changing.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

This system is suited for all companies whether there are only 5 employees to hundreds - it's simple to use and professional. The history allows you to review staff timings, what visitors have been here within the last month (or more).

• Flexibility for growth. The ability to add new spaces and locations is easy.
• SAML support is really easy to set up and very nice to use to get into the application quickly to find where someone is located.
• Customer Support is quick to respond and always makes sure that your issues and questions have been fully resolved.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Great example of innovation for visitors to the business. We often hear remarks from visitors how impressed they are.
• Simple yet effective method for employees to sign in out.
• Simple administration tools to add/remove employees.
• Information can easily be extracted into Excel.

• More training and onboarding resources detailed on site to make it easier for new employees to learn the ins and outs of the site

• now that covid is happening would be good to have covid consent?
• quick print out of all the visitor so far would be handy when fire excise happens
• sometime the printer is not connect properly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I haven't had any issues with the software to date.

I had a lot of questions about the process, how it works, and if it will work for us. Mauro was initially the person I dealt with and he was a great help. Anything we couldn't do via email was scheduled for a call. There was no pressure to purchase but plenty of support before we signed and been the same since.

Both of these companies have good space planning software solutions, but at the time we were exploring our options they were still building on what seemed to be an antiquated and bloated back-end that was not user-friendly compared to Space IQ. They had many more features than SpaceIQ could offer at the time, but SpaceIQ proved their ability to be agile and implement solutions faster than most tech companies I've worked with. At the time they were more of a startup, but I could see their promise, and we jumped in and have not regretted it one bit. They have continued to deliver innovative solutions even in areas where there were very few pain points. They continue to make things better and it's been great to work with them.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We haven't used other commercial products. We have used a custom web-base interface that was limited in customizablity and data filtering. We also used paper sign-ins that had to be transcribed. SwipedOn is a improvement from both of those in that it is more customizable for a admin user and is easy for the students to use, so it seems to be increasing the the precentage of students who sign in and accuracy of the collected data

• It makes our lives easier.
• We are able to review staff quickly at a glance.
• We are able to reorganize our office space when needed.

• It is easier for students to use than our previous solutions which included paper signins that had to be transcribed into a spreadsheet and a custom webbased interface that we (the immediate admins) could not readily customize.
• Data capture is about the same percentages, but we are more confident that the data is more accurate due to ease of use and not transcription errors.