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Equifax Identity & Fraud vs. SAP Predictive Analytics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Equifax Identity & Fraud

    Score8.6 out of 10
    N/AEquifax Identity & Fraud, based on technology acquired with Kount, offers fraud management, identity verification and online authentication technology for digital businesses, online merchants and payment service providers. The solution helps businesses approve more orders, uncover new revenue streams, and improve their bottom line while minimizing fraud management cost and losses.N/A

    SAP Predictive Analytics

    Score7.7 out of 10
    N/ASAP Predictive Analytics is, as the name would suggest, a statistical analysis and data mining platform that can be deployed with SAP HANA.N/A
    Pricing
    Equifax Identity & FraudSAP Predictive Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Equifax Identity & FraudSAP Predictive Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Equifax Identity & FraudSAP Predictive Analytics
    Considered Both Products
    Equifax
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Best Alternatives
    Equifax Identity & FraudSAP Predictive Analytics
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SAS Enterprise Guide
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    SAS Enterprise Guide
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Equifax Identity & FraudSAP Predictive Analytics
    Likelihood to Recommend
    8.9
    (16 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (2 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Equifax Identity & FraudSAP Predictive Analytics
    Likelihood to Recommend
    Equifax
    Well suited for addressing disputes before they become official chargebacks (PreventFlow). We've not yet started using the DisputeFlow to work chargebacks that have already come in. We still use our merchant processor's interface for that. I'd to see more incorporation of RDR into the online interface. Right now, we just receive spreadsheets. In the notifications section, I have set up notifications for chargeback and prevention reports but don't see anything for RDR. As the admin of Midigator, I'd like to have greater control over user management, particularly in setting up new users in our organization. There's nothing in the online interface with this.
    Incentivized
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    SAP
    It's a great tool to merge actual data analysis (which Lumira doesn't do that well) with visualization (which Lumira does well) - so it can be seen as Lumira for data analysts. However, a lot of the 'predictive' side is hidden/black box which can be frustrating for those analysts, so you could argue it is too complex for casual users, but too 'black box' for analysts.
    Incentivized
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    Pros
    Equifax
    • Business to Client Interaction - Midigator employees respond quickly to client requests
    • Empowers their employees to make decisions in the best interest of the client they are serving
    • Helps prevent chargebacks/disputes
    • Saves their clients time and money
    • Ease of use
    • Consolidates multiple MIDs under one room for easy management and monitoring
    • Prices their products and services competitively
    Incentivized
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    SAP
    • It doesn't require you to have a Ph.D. to build models!
    • You can use it to address a very large and wide dataset without worrying about sampling.
    • Automation is in the product DNA. You can prepare your data, ingest it into the "Kernel", then get insights about what was found, decide to publish it and schedule scoring tasks or model refresh in the same product.
    Incentivized
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    Cons
    Equifax
    • When submitting a dispute, it stays pending for a long time - and we didn't get a notification of it closing out, nor a result of what the outcome was.
    • Going to DisputeFlow, it would be nice to have it automatically sorted with the newest chargeback on the top.
    • The daily emails in excel could be better formatted and easier to read.
    Incentivized
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    SAP
    • Working with this software is very simple and enjoyable for me as [an] IT consultant and expert, but it is a bit complicated for novice users.
    • Some big data takes more time‌to load, which I think could be faster
    Incentivized
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    Likelihood to Renew
    Equifax
    Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need.
    Incentivized
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    SAP
    No answers on this topic
    Usability
    Equifax
    No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value.
    Incentivized
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    SAP
    the UI is a bit dated and available as a desktop tool mostly.
    Incentivized
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    Support Rating
    Equifax
    No answers on this topic
    SAP
    The documentation provides an explanation about what features are available but not necessarily what's happening behind the scenes. On the other side, the "community" has grown since the acquisition and most questions are properly addressed by SAP folks. Since the "product maintenance" mode announcement was made, there wasn't much new content published except on the Smart Predict side (which is built by the SAP Predictive Analytics team)
    Incentivized
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    Alternatives Considered
    Equifax
    We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are potentially coming through or about ones that are already chargebacks before Midigator notifies the company.
    Incentivized
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    SAP
    We have typically used Spotfire for data analysis but decided to move to SAP Business Objects due to its innate connection with SAP. I found Lumira to be good for visualizations but it is not meant for data analysis. Therefore, we have introduced Predictive Analytics to see if it can fill that gap. So far, it's been far less intuitive than Spotfire to get started, and as far as I am aware so far, it does not bring many additional capabilities. I do, however, like that it utilizes the Lumira look/feel and integrates very well.
    Incentivized
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    Return on Investment
    Equifax
    • We've been able to use the data to pinpoint specific issues to correct to lower chargebacks.
    • We have seen an incredible difference in our chargeback rate since using Midigator's service. Our rates were often over 1% but now they are almost always below 0.4%. That is a huge difference!
    Incentivized
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    SAP
    • Proper forecasting increases our credibility with partners and customers
    • Forecasting determines the amount of investment in each sector and reduces the cost of additional costs
    Incentivized
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