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I-9 HQ™ for Employer Services, by Equifax vs. Truework

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    I-9 HQ™ for Employer Services, by Equifax

    Score8 out of 10
    N/AEquifax Workforce Solutions brings organizations the information, expertise, and HR solutions they need to help meet their compliance commitments and manage the changes that impact their workforce. Our Verification Services and flagship The Work NumberⓇ database help improve the speed of verifications and the accuracy of decisions that help consumers nationwide.

    $8.50

    per month

    Truework

    Score7.9 out of 10
    N/AZethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage lenders can connect Truework with Encompass, ultimately providing employment verification coverage for any U.S. employee.N/A
    Pricing
    I-9 HQ™ for Employer Services, by EquifaxTruework
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    I-9 HQ™ for Employer Services, by EquifaxTruework
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    I-9 HQ™ for Employer Services, by EquifaxTruework
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    I-9 HQ™ for Employer Services, by EquifaxTruework
    Likelihood to Recommend
    Equifax
    LawLogix Guardian is well suited for companies who want or need to keep digital I-9 records in a safe and convenient place. LawLogix Guardian also keeps you up to date on all compliance practices for the country or state that you're in, ensuring that you stay compliant to the best of your abilities. One scenario where LawLogix falters is a very specific scenario of hiring minors without a Driver's License. In certain states, items such as report cards can be used in lieu of certain identifying documents. However, there is no accommodation for that in the current I-9 form.
    Incentivized
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    Zethos (Truework)
    Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.
    Incentivized
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    Pros
    Equifax
    • Immediate access to employee performance
    • Allows only members who are affected and their superiors access to employee performance
    • Keep administration aware of entries with immediate email reminders that an entry has been made on an employee.
    Incentivized
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    Zethos (Truework)
    • The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
    • We spent very little time in integrating with them.
    • We were able to integrate using the available resources and did not need to create complex reports.
    Incentivized
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    Cons
    Equifax
    • Credential updates
    • Regulations on screening
    • Some reporting
    Incentivized
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    Zethos (Truework)
    • Customer Support management could be improved.
    • Video advisory or consultation could be added as a feature.
    Read full review
    Support Rating
    Equifax
    No answers on this topic
    Zethos (Truework)
    Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
    Incentivized
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    Alternatives Considered
    Equifax
    Gusto is great but Equifax Workforce Solutions really helps us manage payroll, HR, benefits, and other employee needs much more seamlessly. We are so glad we made the transition to this platform as it helps keep us organized even more for all of our employee needs! It's been a great decision
    Incentivized
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    Zethos (Truework)
    As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.
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    Return on Investment
    Equifax
    • It has helped us digitize our I-9s, including for employees that have been with us for a long time.
    • It helps us ensure compliance to the best of our abilities in case of any audits.
    • It helps us find record in an organized fashion.
    • It helps us verify employment at the beginning of a new hire's employment to avoid any issues down the line.
    Incentivized
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    Zethos (Truework)
    • We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
    • In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
    • In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.
    Incentivized
    Read full review
    ScreenShots

    I-9 HQ™ for Employer Services, by Equifax Screenshots

    Screenshot of I-9 HQ™ offers a suite of reports with a range of different reporting options. Reports are available to users whose role includes report access, and will only contain data from locations the user is assigned to. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of the dashboard from which administrators can manage users and create custom roles. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of The Employee Profile page, which displays pertinent information about the employee, such as contact information, hire date, and employment status. Images are examples and for information purposes only. They may vary across platforms and are subject to change.