ESET PROTECT vs. ReliaQuest GreyMatter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 8.9 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
ReliaQuest GreyMatter
Score 9.6 out of 10
N/A
ReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…N/A
Pricing
ESET PROTECTReliaQuest GreyMatter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ESET PROTECTReliaQuest GreyMatter
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.
More Pricing Information
Community Pulse
ESET PROTECTReliaQuest GreyMatter
Top Pros

No answers on this topic

Top Cons

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Features
ESET PROTECTReliaQuest GreyMatter
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.1
16 Ratings
8% above category average
ReliaQuest GreyMatter
-
Ratings
Anti-Exploit Technology9.016 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.215 Ratings00 Ratings
Centralized Management9.115 Ratings00 Ratings
Hybrid Deployment Support8.412 Ratings00 Ratings
Infection Remediation9.216 Ratings00 Ratings
Vulnerability Management9.515 Ratings00 Ratings
Malware Detection9.716 Ratings00 Ratings
Best Alternatives
ESET PROTECTReliaQuest GreyMatter
Small Businesses
Kaspersky Endpoint Security
Kaspersky Endpoint Security
Score 9.1 out of 10
Sophos Intercept X
Sophos Intercept X
Score 9.0 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.0 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESET PROTECTReliaQuest GreyMatter
Likelihood to Recommend
9.5
(48 ratings)
7.0
(1 ratings)
Likelihood to Renew
10.0
(4 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.5
(5 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ESET PROTECTReliaQuest GreyMatter
Likelihood to Recommend
ESET
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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ReliaQuest
Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
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Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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ReliaQuest
  • SOC service.
  • Managed services.
  • Correlation searches.
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Cons
ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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ReliaQuest
  • Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
  • RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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ReliaQuest
No answers on this topic
Usability
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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ReliaQuest
No answers on this topic
Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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ReliaQuest
No answers on this topic
Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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ReliaQuest
No answers on this topic
Alternatives Considered
ESET
We really like the lightness of ESET, this really is a differential in your favor, the way it operates quietly in the background even running a scan was something that interested us, nothing worse than an antivirus locking everything like a scan and still end up issuing scandalous false detections, in the end the choice was made by ESET much because of this differential.
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ReliaQuest
Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
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Return on Investment
ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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ReliaQuest
  • RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
  • RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Dashboard.
Unified cybersecurity platform interface providing network visibility and control. Available as cloud or on-prem deployment.

Ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes.Screenshot of ESET Endpoint Security.

Advanced multilayered protection for computers and smartphones powered by ESET LiveSense technology.Screenshot of ESET Server Security.
Provides real-time protection for the company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.Screenshot of ESET PROTECT - Reports. 
Meets reporting requirements and saves time with scheduled reporting and dozens of customizable templates.Screenshot of ESET Full Disk Encryption. 
An encryption managed natively by ESET remote management console. It increases the  organization's data security that meets compliance regulations.Screenshot of ESET LiveGuard Advanced. 
A cloud-based technology that uses scanning, machine learning, cloud sandboxing, and in-depth behavioral analysis to prevent targeted attacks as well as new or unknown threats, especially ransomware.