Esploro vs. Sprinklr Service
Esploro vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Esploro | N/A | The Esploro research information management solution links comprehensive scholarly information across all academic disciplines, including STEM, Humanities, Social Sciences, and the Arts. Esploro enables users to showcase faculty work and find subject matter experts to help secure more funding, enhance collaborations, attract talented researchers, and boost the institution’s reputation. Information in Esploro is available for other systems as well, facilitating activity reporting, tenure… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
Esploro | Sprinklr Service | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Esploro | Sprinklr Service | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Esploro | Sprinklr Service | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Esploro | Sprinklr Service | |
---|---|---|
Small Businesses | Notion Score 8.7 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Esploro | Sprinklr Service | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Esploro | Sprinklr Service | |
---|---|---|
Likelihood to Recommend | Clarivate No answers on this topic | ![]() Sprinklr
|
Pros | Clarivate No answers on this topic | ![]() Sprinklr
|
Cons | Clarivate No answers on this topic | ![]() Sprinklr
|
Likelihood to Renew | Clarivate No answers on this topic | ![]() Sprinklr
|
Usability | Clarivate No answers on this topic | ![]() Sprinklr
|
Reliability and Availability | Clarivate No answers on this topic | ![]() Sprinklr
|
Performance | Clarivate No answers on this topic | ![]() Sprinklr
|
Support Rating | Clarivate No answers on this topic | ![]() Sprinklr
|
In-Person Training | Clarivate No answers on this topic | ![]() Sprinklr
|
Implementation Rating | Clarivate No answers on this topic | ![]() Sprinklr
|
Alternatives Considered | Clarivate No answers on this topic | ![]() Sprinklr
|
Return on Investment | Clarivate No answers on this topic | ![]() Sprinklr
|
ScreenShots |