eStreamDesk vs. Freshservice
eStreamDesk vs. Freshservice
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User |
eStreamDesk | Freshservice | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
More Pricing Information |
eStreamDesk | Freshservice | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Multi-Channel Help |
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ITSM asset management |
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Change management |
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eStreamDesk | Freshservice | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | Freshservice | |
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Likelihood to Recommend | 10.0 (2 ratings) | 9.0 (113 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 9.1 (6 ratings) |
Support Rating | - (0 ratings) | 8.4 (77 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Ease of integration | - (0 ratings) | 7.3 (1 ratings) |
eStreamDesk | Freshservice | |
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Likelihood to Recommend | eStreamDesk | Freshworks Inc |
Pros | eStreamDesk | Freshworks Inc |
Cons | eStreamDesk | Freshworks Inc |
Likelihood to Renew | eStreamDesk | Freshworks Inc |
Usability | eStreamDesk No answers on this topic | Freshworks Inc |
Support Rating | eStreamDesk No answers on this topic | Freshworks Inc |
Implementation Rating | eStreamDesk No answers on this topic | Freshworks Inc |
Alternatives Considered | eStreamDesk | Freshworks Inc |
Return on Investment | eStreamDesk No answers on this topic | Freshworks Inc |
ScreenShots | Freshservice Screenshots |