eSurveysPro.com vs. FluidSurveys (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eSurveysPro.com
Score 6.5 out of 10
N/A
eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc.  It also includes 19 question types and the ability to control the flow of the user’s surveys.  Users can collect responses by sending email invitations or by placing a link to their survey on any website. eSurveysPro.com…
$100
per year
FluidSurveys (Discontinued)
Score 8.0 out of 10
N/A
FluidSurveys was a survey and form building option. SurveyMonkey discontinued the product, it reached end of life (EOL) December 2017.N/A
Pricing
eSurveysPro.comFluidSurveys (Discontinued)
Editions & Modules
Basic
$100
per year
Premium
$200
per year
Corporate
$400
per year
Enterprise
$800
per year
Dedicated
$2,400
per year
No answers on this topic
Offerings
Pricing Offerings
eSurveysPro.comFluidSurveys (Discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eSurveysPro.comFluidSurveys (Discontinued)
Considered Both Products
eSurveysPro.com
Chose eSurveysPro.com
eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
FluidSurveys (Discontinued)

No answer on this topic

Top Pros
Top Cons
Features
eSurveysPro.comFluidSurveys (Discontinued)
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
eSurveysPro.com
9.7
1 Ratings
22% above category average
FluidSurveys (Discontinued)
-
Ratings
Survey templates10.01 Ratings00 Ratings
Themes9.01 Ratings00 Ratings
Custom logo/branding10.01 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
eSurveysPro.com
9.7
1 Ratings
12% above category average
FluidSurveys (Discontinued)
-
Ratings
Changes to live survey10.01 Ratings00 Ratings
Question design help9.01 Ratings00 Ratings
Multiple question types10.01 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
eSurveysPro.com
9.0
1 Ratings
8% above category average
FluidSurveys (Discontinued)
-
Ratings
Survey logic flexibility9.01 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
eSurveysPro.com
9.8
1 Ratings
17% above category average
FluidSurveys (Discontinued)
-
Ratings
Response tracking10.01 Ratings00 Ratings
Data export10.01 Ratings00 Ratings
Standard reports10.01 Ratings00 Ratings
Custom reports10.01 Ratings00 Ratings
Analytics9.01 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
eSurveysPro.com
9.5
1 Ratings
13% above category average
FluidSurveys (Discontinued)
-
Ratings
Access controls10.01 Ratings00 Ratings
Compliance9.01 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
eSurveysPro.com
10.0
1 Ratings
21% above category average
FluidSurveys (Discontinued)
-
Ratings
Respondent restrictions10.01 Ratings00 Ratings
Best Alternatives
eSurveysPro.comFluidSurveys (Discontinued)
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.8 out of 10
Qualaroo
Qualaroo
Score 6.8 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eSurveysPro.comFluidSurveys (Discontinued)
Likelihood to Recommend
9.0
(1 ratings)
8.7
(3 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
eSurveysPro.comFluidSurveys (Discontinued)
Likelihood to Recommend
Outside Software Inc.
It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
Read full review
Discontinued Products
For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
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Pros
Outside Software Inc.
  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
Read full review
Discontinued Products
  • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
  • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
  • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
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Cons
Outside Software Inc.
  • I wish we knew a way to use it for prospective customers
  • Our company should utilize it on missed sales instead of only current customers
  • I wouldn’t change anything about the service itself, just how we utilize it
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Discontinued Products
  • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
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Likelihood to Renew
Outside Software Inc.
No answers on this topic
Discontinued Products
Note: I am responding to this question as a user of the system and not a representative of my organization.

On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
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Usability
Outside Software Inc.
No answers on this topic
Discontinued Products
I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
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Alternatives Considered
Outside Software Inc.
eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
Read full review
Discontinued Products
Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier. As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
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Return on Investment
Outside Software Inc.
  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
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Discontinued Products
  • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
Read full review
ScreenShots

eSurveysPro.com Screenshots

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