eSurveysPro.com vs. Gravity Forms

eSurveysPro.com

Gravity Forms

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
eSurveysPro.com	Score 6.4 out of 10	N/A	eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc. It also includes 19 question types and the ability to control the flow of the user’s surveys. Users can collect responses by sending email invitations or by placing a link to their survey on any website. eSurveysPro.com…	$100 per year
Gravity Forms	Score 6.0 out of 10	N/A	Gravity Forms from Rocketgenius is a form builder plugin on WordPress used to add a survey feature to websites.	$59 one-time fee

Pricing

eSurveysPro.com

Gravity Forms

Editions & Modules

Basic: $100
per year
Premium: $200
per year
Corporate: $400
per year
Enterprise: $800
per year
Dedicated: $2,400
per year

No answers on this topic

Offerings

Pricing Offerings
eSurveysPro.com	Gravity Forms
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	eSurveysPro.com	Gravity Forms

Features

eSurveysPro.com

Gravity Forms

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	eSurveysPro.com 9.7 1 Ratings 19% above category average	Gravity Forms 5.0 2 Ratings 46% below category average
Survey templates	10.01 Ratings	5.12 Ratings
Themes	9.01 Ratings	5.02 Ratings
Custom logo/branding	10.01 Ratings	5.02 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	eSurveysPro.com 9.7 1 Ratings 13% above category average	Gravity Forms 5.1 2 Ratings 50% below category average
Changes to live survey	10.01 Ratings	5.12 Ratings
Question design help	9.01 Ratings	5.02 Ratings
Multiple question types	10.01 Ratings	5.12 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	eSurveysPro.com 9.0 1 Ratings 8% above category average	Gravity Forms 5.0 2 Ratings 50% below category average
Survey logic flexibility	9.01 Ratings	5.02 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	eSurveysPro.com 9.8 1 Ratings 19% above category average	Gravity Forms 5.1 2 Ratings 45% below category average
Response tracking	10.01 Ratings	5.12 Ratings
Data export	10.01 Ratings	5.12 Ratings
Standard reports	10.01 Ratings	5.12 Ratings
Custom reports	10.01 Ratings	5.12 Ratings
Analytics	9.01 Ratings	5.12 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	eSurveysPro.com 9.5 1 Ratings 10% above category average	Gravity Forms 5.1 2 Ratings 51% below category average
Access controls	10.01 Ratings	5.12 Ratings
Compliance	9.01 Ratings	5.12 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	eSurveysPro.com 10.0 1 Ratings 21% above category average	Gravity Forms 5.1 2 Ratings 45% below category average
Respondent restrictions	10.01 Ratings	5.12 Ratings
Vendor-offered crowdsourcing	00 Ratings	5.12 Ratings

Best Alternatives
	eSurveysPro.com	Gravity Forms
Small Businesses	Square 9 Softworks Score 9.7 out of 10	Square 9 Softworks Score 9.7 out of 10
Medium-sized Companies	Qualaroo Score 6.1 out of 10	Qualaroo Score 6.1 out of 10
Enterprises	Verint Voice of the Customer Score 9.3 out of 10	Verint Voice of the Customer Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	eSurveysPro.com	Gravity Forms
Likelihood to Recommend	9.0 (1 ratings)	2.2 (2 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (1 ratings)
Usability	- (0 ratings)	5.1 (2 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)
Implementation Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	eSurveysPro.com	Gravity Forms
Likelihood to Recommend	Outside Software Inc. It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy. Incentivized BB Brandi Brown-Lang Customer Service Representative Read full review	Rocketgenius, Inc Gravity Forms is fine for general use such as a contact form. It is not suitable for using in conjunction with their PayPal Checkout add-on. Adam Schmeeckle Web Developer Read full review
Pros	Outside Software Inc. Highly customizable Instant data Easy way for customers to provide feedback in a non-confrontational way Incentivized BB Brandi Brown-Lang Customer Service Representative Read full review	Rocketgenius, Inc Forms Surveys Data Collection Incentivized Chuck Blatt VP of Marketing and Business Development Read full review
Cons	Outside Software Inc. I wish we knew a way to use it for prospective customers Our company should utilize it on missed sales instead of only current customers I wouldn’t change anything about the service itself, just how we utilize it Incentivized BB Brandi Brown-Lang Customer Service Representative Read full review	Rocketgenius, Inc Their PayPal checkout does not work as described. Adam Schmeeckle Web Developer Read full review
Likelihood to Renew	Outside Software Inc. No answers on this topic	Rocketgenius, Inc I need this for my forms and can't live without it. Incentivized Chuck Blatt VP of Marketing and Business Development Read full review
Usability	Outside Software Inc. No answers on this topic	Rocketgenius, Inc Because I lost hours of time (revenue) trying to figure out why their PayPal Checkout add-on wasn't sending the correct data to PayPal. Although I followed Gravity Forms documentation and also reached out to support. Adam Schmeeckle Web Developer Read full review
Support Rating	Outside Software Inc. No answers on this topic	Rocketgenius, Inc Very responsive and helpful. Incentivized Chuck Blatt VP of Marketing and Business Development Read full review
Implementation Rating	Outside Software Inc. No answers on this topic	Rocketgenius, Inc I tested it and liked it and went for it. Incentivized Chuck Blatt VP of Marketing and Business Development Read full review
Alternatives Considered	Outside Software Inc. eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with. Incentivized BB Brandi Brown-Lang Customer Service Representative Read full review	Rocketgenius, Inc No answers on this topic
Return on Investment	Outside Software Inc. We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition. We have been able to not waste time on projects our customers are not interested in. It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money. Incentivized BB Brandi Brown-Lang Customer Service Representative Read full review	Rocketgenius, Inc I recommended Gravity Forms to a client that accepts subscription payments online. After purchasing the plugin and the PayPal Checkout add-on, I spent hours and hours trying to get it to sync correctly with PayPal. It never did, so I ended up using PayPal's built-in buttons. Which defeated the whole purpose of purchasing Gravity Forms and the add-on. Gravity Form's support tried to help, but had no explanation as to why the PayPal checkout add-on wasn't working. Adam Schmeeckle Web Developer Read full review
ScreenShots	eSurveysPro.com Screenshots