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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ETQ Reliance QMS

    Score7.4 out of 10
    N/AETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.N/A

    SAP Process Control

    Score9.3 out of 10
    N/ASAP Process Control Simplifies uses continuous control monitoring, and streamlined testing, and reduces risk with real-time insight into control status and key issues. It can be deployed on premise or in the cloud.N/A
    Pricing
    ETQ Reliance QMSSAP Process Control
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ETQ Reliance QMSSAP Process Control
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ETQ Reliance QMSSAP Process Control
    Considered Both Products
    ETQ
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ETQ Reliance QMSSAP Process Control
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of ETQ Reliance QMS and SAP Process Control
    Feature
    ETQ Reliance QMS
    -
    Ratings
    SAP Process Control
    7.0
    3 Ratings
    5% below category average
    Common repository of GRC items00 Ratings9.83 Ratings
    Risk management00 Ratings6.13 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings5.01 Ratings
    GRC policy management00 Ratings7.83 Ratings
    Incident management00 Ratings6.12 Ratings
    User Ratings
    ETQ Reliance QMSSAP Process Control
    Likelihood to Recommend
    10.0
    (5 ratings)
    7.9
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ETQ Reliance QMSSAP Process Control
    Likelihood to Recommend
    ETQ
    ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
    Incentivized
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    SAP
    In my opinion, SAP Process Control is well suited for bigger companies with an already mature Internal Control System as well as for bigger companies who want to completely new/redesign the internal control system. The size of the company, as well as the budget, is quite important when thinking about the implementation of SAP Process Control. A smaller company with e.g., 150 people should think more about implementing SAP FCM.
    Incentivized
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    Pros
    ETQ
    • Document control: love the workflow process.
    • On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings.
    • Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it!
    • Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process.
    Incentivized
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    SAP
    • Native connection to SAP applications
    • Automated monitoring process of SAP applications
    • Workflow capabilities for control testing
    Incentivized
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    Cons
    ETQ
    • New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
    • Better mobile platform
    • Better Data visualization
    Incentivized
    Read full review
    SAP
    • Default delivery of controls could be done by SAP on some basic controls like client openings, password controls, etc
    • The messaging or customization of messages in different workflows is limited, which could be introduced to enhance the product
    • SAP Process control does not have the capability for cloud product monitoring which is required with more SAP cloud products available right now
    Read full review
    Usability
    ETQ
    It is easy to use and covers expectations
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    ETQ
    At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
    Incentivized
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    SAP
    No answers on this topic
    Alternatives Considered
    ETQ
    Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
    Incentivized
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    SAP
    The connectivity with other SAP products out of the SAP GRC suite, like Access Control and so on, was key for the decision. Also we had an already mature SAP System landscape as well as having internal processes that were similar to the SAP Process Control standard processes helped us with the decision to implement SAP Process Control.
    Incentivized
    Read full review
    Return on Investment
    ETQ
    • Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
    • Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
    • Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
    Incentivized
    Read full review
    SAP
    • Automated alerts for controls issues
    • Workflow capabilities; however, there's natively only 2 levels of review. More layers would be beneficial.
    Incentivized
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