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ETQ Reliance QMS vs. UserWay Accessibility Widget

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ETQ Reliance QMS

    Score7.4 out of 10
    N/AETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.N/A

    UserWay Accessibility Widget

    Score10 out of 10
    N/AUserWay ensures that websites, apps, and digital documents more readily comply with accessibility regulations, such as WCAG 2.1 AA, WCAG 2.2, EN 301-549, EAA, ADA, and Section 508.

    $49

    per month

    Pricing
    ETQ Reliance QMSUserWay Accessibility Widget
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ETQ Reliance QMSUserWay Accessibility Widget
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ETQ Reliance QMSUserWay Accessibility Widget
    Considered Both Products
    ETQ
    No answer on this topic
    UserWay
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ETQ Reliance QMSUserWay Accessibility Widget
    Likelihood to Recommend
    10.0
    (5 ratings)
    9.2
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ETQ Reliance QMSUserWay Accessibility Widget
    Likelihood to Recommend
    ETQ
    ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
    Incentivized
    Read full review
    UserWay
    Accessibility on websites today is usually a convoluted process of testing and re-designing, but with Userway, the process is smooth. So for someone making their own simple marketing website for their small business, Userway could potentially save their company thousands of dollars and countless hours of development time and stress.
    Incentivized
    Read full review
    Pros
    ETQ
    • Document control: love the workflow process.
    • On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings.
    • Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it!
    • Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process.
    Incentivized
    Read full review
    UserWay
    • Turnkey solution for website compliance
    • Easy to implement
    • Automatic updates allow you to maintain compliance without constant updates.
    Incentivized
    Read full review
    Cons
    ETQ
    • New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
    • Better mobile platform
    • Better Data visualization
    Incentivized
    Read full review
    UserWay
    • Violations Widget when managing UserWay appears to be incorrectly tallied
    Incentivized
    Read full review
    Usability
    ETQ
    It is easy to use and covers expectations
    Incentivized
    Read full review
    UserWay
    No answers on this topic
    Support Rating
    ETQ
    At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
    Incentivized
    Read full review
    UserWay
    No answers on this topic
    Alternatives Considered
    ETQ
    Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
    Incentivized
    Read full review
    UserWay
    There are no other competitors that would compare to Userway and I feel like I've been around long enough to have tried every single one of them.
    Incentivized
    Read full review
    Return on Investment
    ETQ
    • Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
    • Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
    • Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
    Incentivized
    Read full review
    UserWay
    • Allows us to maintain compliance
    • Positive view from customers who see we are a compliant business
    Incentivized
    Read full review
    ScreenShots

    UserWay Accessibility Widget Screenshots

    Screenshot of UserWay's AI-Powered Remediations address and resolve accessibility violationsScreenshot of Remediations initiated by the userScreenshot of One feature of UserWay's AI-Powered Accessibility Widget: Voice NavigationScreenshot of The capabilities of UserWay's WidgetScreenshot of UserWay's Accessibility Scanner, used to gain code-leve insights. It displays reports both with and without UserWay's AI-Powered Accessibility Widget.