Everbridge IT Alerting vs. Freshstatus

Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.

Incentivized

I believe the interface and ease of the platform make it super likable and bring me back to continue its use.

Incentivized

• Presentation of the various metrics that you monitor
• Easy to setup
• Easy to maintain

Incentivized

• Hard to integrate with other systems
• Maintenance issues are not automatically resolved
• No integration with the rest of Freshworks

Incentivized

I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..

Incentivized

The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.

Incentivized

I have reviewed quite a few at conferences, but none to the depth of installation and use.

Incentivized

Statuspage is great if you use their full product stack. Freshstatus can easily run independently

Incentivized

• The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.

Incentivized

• Positive impact as a way of communication with faculty.

Incentivized