TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Everbridge IT Alerting

    Score9 out of 10
    N/AEverbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.N/A

    Moogsoft

    Score5 out of 10
    N/AMoogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

    $417

    per month

    Pricing
    Everbridge IT AlertingMoogsoft
    Editions & Modules
    No answers on this topic
    Free
    $0
    Essentials
    $417
    per month
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    Offerings
    Pricing Offerings
    Everbridge IT AlertingMoogsoft
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
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    Best Alternatives
    Everbridge IT AlertingMoogsoft
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    User Ratings
    Everbridge IT AlertingMoogsoft
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Everbridge IT AlertingMoogsoft
    Likelihood to Recommend
    Everbridge
    Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.
    Incentivized
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    Moogsoft
    Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools. 2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool. 3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.
    Incentivized
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    Pros
    Everbridge
    No answers on this topic
    Moogsoft
    • Event Management Tools
    • Event Enrichment
    • AIOps and ML features
    • Entropy based prediction
    Incentivized
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    Cons
    Everbridge
    No answers on this topic
    Moogsoft
    • Automation
    • Config files
    • Ansible
    Incentivized
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    Usability
    Everbridge
    I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..
    Incentivized
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    Moogsoft
    No answers on this topic
    Support Rating
    Everbridge
    The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.
    Incentivized
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    Moogsoft
    No answers on this topic
    Alternatives Considered
    Everbridge
    I have reviewed quite a few at conferences, but none to the depth of installation and use.
    Incentivized
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    Moogsoft
    Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.
    Incentivized
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    Return on Investment
    Everbridge
    • The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.
    Incentivized
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    Moogsoft
    • Unique Event Handling and Management
    • Situation-based event grouping
    • Auto Remediation of issues using tight integration options
    Incentivized
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