Everbridge 360 vs. ZeroFOX

Well suited to Emergency Communication, particularly as an initial alert to a potential or realized disruption. As a notification service, however, it operates predominantly as a one-way communication tool and doesn't allow for individual responses to be recorded. The ability to having a two-way communication channel would speed up response times in an emergency situation and negate the reliance on supplementary applications.

Incentivized

ZeroFOX is well suited for companies who want to track and takedown accounts that are impersonating them but isn’t so great for personal use - it’s built well for medium large companies who have a large workload.

Incentivized

• Multiple modality to get in touch of teammates.
• Easy to use software.
• Customizable fields and data points.

Incentivized

• Great overall picture of all accounts that aren’t protected by our company.
• UI is very easy to use and quick clicks let you navigate to where to need to be efficiently.
• Very fast customer service - we have a company partner that responds quickly and to the point.

Incentivized

• Ease of signing up
• Conditions and notification sending

Incentivized

• Would like to see email integration within the system if possible.
• Would be great to have language options within the system for quick translations.

Incentivized

Everbridge has training materials that they email out to let us know how the platform is continuing to grow and expand its capabilities. They also periodically offer webinars to let us know the latest. I rate it a 10 because they let us know in these periodic emailing and webinars that we can reach out to them anytime if there's ever an issue. If you accidentally delete someone, for 30 days you can go back in and reinstate that person.

Incentivized

We were previous users of iModus and migrated to Everbridge as a matter of course when the latter acquired the former. Some research into emergency communication messaging was carried out before we engaged with iModus, but it was so long ago that the other products on the market have been forgotten. Suffice to say, we have been extremely satisfied with both iModus and Everbridge and have not seen the need to assess the 'competition' since being a client of them.

Incentivized

• Allowed us to navigate through the COVID pandemic (daily check-ins).
• Provides a way to communicate to impacted employees due to weather events.
• Can take a significant amount of time for setup and integration.

Incentivized

• Reducing rogue threats may have saved us from negative situations where customers may have thought an impersonating account was really us.
• Prevention of social media backlash.

Incentivized