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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EverWebinar

    Score9 out of 10
    N/AGenesis Digital in La Jolla offers EverWebinar, the company's webinar marketing platform.

    $499

    per year

    GoContact

    Score10 out of 10
    N/AGoContact in Portugal is a company specialized in integrated solutions for Contact Centers (IPBX + Contact Center Software + Communications). GoContact's integrated Contact Center platform provides IPBX, IVR, Inbound / Outbound Services, Scripts, Tickets, Chat, CRM, Reporting /Analytics, Quality, E-learning, SMS, and Text to Speech.N/A
    Pricing
    EverWebinarGoContact
    Editions & Modules
    Annual
    $499.00
    per year
    Bienniel
    $799.00
    Per 2 Years
    No answers on this topic
    Offerings
    Pricing Offerings
    EverWebinarGoContact
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EverWebinarGoContact
    Considered Both Products
    Genesis Digital
    No answer on this topic
    GoContact
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    60%
    Delivers good value for the price
    3 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    3 Answers
    No answers on this topic
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    No answers on this topic
    Features
    EverWebinarGoContact
    Reporting & Analytics
    Comparison of Reporting & Analytics features of EverWebinar and GoContact
    Feature
    EverWebinar
    10.0
    6 Ratings
    26% above category average
    GoContact
    -
    Ratings
    Dashboards10.06 Ratings00 Ratings
    Data exportability10.06 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of EverWebinar and GoContact
    Feature
    EverWebinar
    8.0
    6 Ratings
    2% below category average
    GoContact
    -
    Ratings
    High quality audio9.06 Ratings00 Ratings
    Mobile support7.06 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of EverWebinar and GoContact
    Feature
    EverWebinar
    7.8
    5 Ratings
    4% below category average
    GoContact
    -
    Ratings
    Calendar integration9.04 Ratings00 Ratings
    Record meetings / events8.04 Ratings00 Ratings
    Slideshows7.03 Ratings00 Ratings
    Event registration7.05 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of EverWebinar and GoContact
    Feature
    EverWebinar
    6.2
    4 Ratings
    31% below category average
    GoContact
    -
    Ratings
    Audience polling7.43 Ratings00 Ratings
    Q&A5.04 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of EverWebinar and GoContact
    Feature
    EverWebinar
    8.0
    5 Ratings
    4% below category average
    GoContact
    -
    Ratings
    Participant roles & permissions8.05 Ratings00 Ratings
    Confidential attendee list8.05 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of EverWebinar and GoContact
    Feature
    EverWebinar
    8.0
    4 Ratings
    1% above category average
    GoContact
    -
    Ratings
    Branding options8.04 Ratings00 Ratings
    Integration to Marketing Automation8.04 Ratings00 Ratings
    Contact Center Software
    Comparison of Contact Center Software features of EverWebinar and GoContact
    Feature
    EverWebinar
    -
    Ratings
    GoContact
    9.4
    2 Ratings
    10% above category average
    Agent dashboard00 Ratings9.02 Ratings
    Validate callers00 Ratings10.02 Ratings
    Outbound response00 Ratings9.02 Ratings
    Call forwarding00 Ratings9.02 Ratings
    Click-to-call (CTC)00 Ratings9.01 Ratings
    Warm transfer00 Ratings10.02 Ratings
    Predictive dialing00 Ratings10.02 Ratings
    Interactive voice response00 Ratings9.02 Ratings
    REST APIs00 Ratings10.01 Ratings
    Call scripts00 Ratings9.02 Ratings
    Call tracking00 Ratings9.02 Ratings
    Multichannel integration00 Ratings9.02 Ratings
    CRM software integration00 Ratings10.02 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of EverWebinar and GoContact
    Feature
    EverWebinar
    -
    Ratings
    GoContact
    9.4
    2 Ratings
    12% above category average
    Inbound call routing00 Ratings10.02 Ratings
    Omnichannel inbound routing00 Ratings10.02 Ratings
    Recording00 Ratings9.02 Ratings
    Quality management00 Ratings10.01 Ratings
    Call analytics00 Ratings9.02 Ratings
    Historical reporting00 Ratings9.02 Ratings
    Live reporting00 Ratings9.02 Ratings
    Customer surveys00 Ratings9.01 Ratings
    Customer interaction analytics00 Ratings10.01 Ratings
    Best Alternatives
    EverWebinarGoContact
    Small Businesses
    GoTo Webinar
    Score8.6 out of 10
    Zendesk Talk
    Score8.2 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9 out of 10
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    Bright Pattern Contact Center
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EverWebinarGoContact
    Likelihood to Recommend
    9.0
    (6 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (5 ratings)
    8.0
    (1 ratings)
    Support Rating
    1.3
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EverWebinarGoContact
    Likelihood to Recommend
    Genesis Digital
    EverWebinar is a great product and tool for digital entrepreneurs and course creators. Or for anyone who utilizes live and prerecorded evergreen webinars to sell things and reach their customers to solve problems. It is a robust program that does many things and does them well.
    Incentivized
    Read full review
    GoContact
    GoContact is a good choice for medium and larger contact centers who deal with more than 2k calls per day for example. This software is a leader in managing Outbound Campaigns and it's easy to use. It's also suitable if you don't have a CRM and want to manage tickets and omnichannel customer service. If you just want an easy to use and easy to setup software and just making occasional outbound calls there's cheaper solutions.
    Incentivized
    Read full review
    Pros
    Genesis Digital
    • Tracking visitors to the webinar
    • Design and housing of the registration page and webinar room
    • Integration with our website as well as our CRM
    Incentivized
    Read full review
    GoContact
    • Outbound Campaings
    • Dashboards
    • Scripting
    Incentivized
    Read full review
    Cons
    Genesis Digital
    • EverWebinar can improve on the way they have the timing set-up it's set to GMT and not local time. Makes it confusing.
    • EverWebinar can improve on their reporting. It's very limited and you can't really tell if people showed up later and watched your pitch or if they only watched so many minutes before your pitch. They need to really improve their reporting. It's super confusing. Although the data charts look nice, it's not helpful.
    • EverWebinar doesn't really play nice with ActiveCampaign. So be warned if you're trying to connect both of them. You will have to find a third party software to integrate them nicely.
    Incentivized
    Read full review
    GoContact
    • External SIP Phone method
    • Managing DDI's
    • Workforce Management
    Incentivized
    Read full review
    Usability
    Genesis Digital
    Everwebinar has overall good usability due to its easy-to-use interface. This is the main reason I am giving this rating. There are more things that could be improved including the landing page templates. We have reflected this to support however this has not been addressed at all.
    Incentivized
    Read full review
    GoContact
    Every user adapts quicky to the workspace and functionality but technically it should be easier to deal with the soft phone configuration. Team Leaders and Business Managers can get all the information they need to make decisions with a high level of usability. GoContact should think about bringing their software to an app version like their competition is doing.
    Incentivized
    Read full review
    Support Rating
    Genesis Digital
    Fortunately, I have not had to contact support for anything up to this point so really can't give a rating. I will be sure to update my review in the event that I need to in the future. Hopefully I will not need to as it is very user friendly
    Incentivized
    Read full review
    GoContact
    Their support was in fact an extension of my team since day 1 and helped us in a big way with training, set up and solving operational doubts and issues in a fast and truly interested way. Personally, I had an account manager 24/7 at my disposal without any additional charge or something. They also care about our business and provide tips so we can get better results.
    Incentivized
    Read full review
    Alternatives Considered
    Genesis Digital
    EverWebinar is easier to use and a more robust platform. The significant factor is the functionality of analytics, which lets you know how your webinars are performing and can make adjustments as necessary. The other platforms do not offer this and can be more complicated to use and implement.
    Incentivized
    Read full review
    GoContact
    Since I was looking for a solution that allowed me to move about 50 door-to-door sellers to remote telemarketing work I needed a solution that was easy and fast to set up and to manage from a distance. GoContact is a leader in massive outbound solutions and very well recommended by people in my network.
    Incentivized
    Read full review
    Return on Investment
    Genesis Digital
    • We've been able to easily make back the money that EverWebinar costs with selling $300 products up to $2000 products.
    • Automating an already successful webinar with EverWebinar is a smart move. Don't try and create one that isn't proven to work.
    • There are several webinar platforms out there but EverWebinar does a great job with turning it evergreen.
    Incentivized
    Read full review
    GoContact
    • Fast Implementation during COVID19
    • Fair Retribution Model
    • Techincal Support easy to acess
    Incentivized
    Read full review
    ScreenShots