What users are saying about
7 Ratings
7 Ratings
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Score 10 out of 100
18 Ratings
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Score 6.7 out of 100

Feature Set Ratings

    Cloud PBX

    eVoice

    Feature Set Not Supported
    N/A
    8.8

    FreeConferenceCall.com

    88%
    FreeConferenceCall.com ranks higher in 4/4 features

    Hosted PBX

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    User templates

    N/A
    0 Ratings
    7.5
    75%
    2 Ratings

    Call reports

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Call Management

    eVoice

    Feature Set Not Supported
    N/A
    8.2

    FreeConferenceCall.com

    82%
    FreeConferenceCall.com ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Call recording

    N/A
    0 Ratings
    8.9
    89%
    8 Ratings

    Call park

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Call screening

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Message alerts

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    VoIP system collaboration

    eVoice

    Feature Set Not Supported
    N/A
    7.4

    FreeConferenceCall.com

    74%
    FreeConferenceCall.com ranks higher in 4/4 features

    Video conferencing

    N/A
    0 Ratings
    5.9
    59%
    6 Ratings

    Audio conferencing

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Video screen sharing

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Instant messaging

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Mobile apps

    eVoice

    Feature Set Not Supported
    N/A
    8.7

    FreeConferenceCall.com

    87%
    FreeConferenceCall.com ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    8.7
    87%
    2 Ratings

    Mobile app for Android

    N/A
    0 Ratings
    8.7
    87%
    2 Ratings

    Attribute Ratings

    • FreeConferenceCall.com is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.0

    eVoice

    50%
    1 Rating
    6.4

    FreeConferenceCall.com

    64%
    12 Ratings

    Likelihood to Renew

    eVoice

    N/A
    0 Ratings
    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    Usability

    eVoice

    N/A
    0 Ratings
    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    Support Rating

    eVoice

    N/A
    0 Ratings
    9.5

    FreeConferenceCall.com

    95%
    6 Ratings

    Implementation Rating

    eVoice

    N/A
    0 Ratings
    10.0

    FreeConferenceCall.com

    100%
    2 Ratings

    Likelihood to Recommend

    eVoice

    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Anonymous | TrustRadius Reviewer

    FreeConferenceCall.com

    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Chris Martino | TrustRadius Reviewer

    Pros

    eVoice

    • Very detailed scheduling for call routing. You can schedule a different hunt group every 15 minutes or more granular if you choose. It is flexible enough to meet the needs of any organization.
    • Personal attendant. You can customize the message and customize which number is displayed, either your number or the number of the caller.
    • Setting up hunt group is very easy. You can also customize how the numbers in the hunt group are called. You can set up sequential dialing or "blast" dialing. You can also get as granular as setting up how many rings it will try for each number before continuing on.
    Anonymous | TrustRadius Reviewer

    FreeConferenceCall.com

    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Amy O'Day | TrustRadius Reviewer

    Cons

    eVoice

    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Anonymous | TrustRadius Reviewer

    FreeConferenceCall.com

    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Anonymous | TrustRadius Reviewer

    Pricing Details

    eVoice

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    eVoice Editions & Modules

    Additional Pricing Details

    FreeConferenceCall.com

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $4 per month

    FreeConferenceCall.com Editions & Modules

    Edition
    Suggested Amount$41
    Average Amount$8.211
    Market Rate$151
    Pay what you canCustomized
    1. per month
    2. none
    Additional Pricing Details
    Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

    Likelihood to Renew

    eVoice

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 10.0
    Based on 1 answer
    It is so user friendly.
    Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

    Usability

    eVoice

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 10.0
    Based on 1 answer
    I am and have been extremely pleased with my use of this product.
    Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

    Support Rating

    eVoice

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 9.5
    Based on 6 answers
    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

    Implementation Rating

    eVoice

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 10.0
    Based on 2 answers
    It's a no brainer!
    Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

    Alternatives Considered

    eVoice

    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Anonymous | TrustRadius Reviewer

    FreeConferenceCall.com

    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Doug Mancosky | TrustRadius Reviewer

    Return on Investment

    eVoice

    • It has given us a central communication point for a geographically diverse workforce.
    • It gave us the ability to start an inbound help desk call center without purchasing a separate product.
    • We use the conference bridges for better collaboration across our organization.
    Anonymous | TrustRadius Reviewer

    FreeConferenceCall.com

    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Amy O'Day | TrustRadius Reviewer

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