October 25, 2017


Dan Ferris, Master CMB, AMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with

I am using it for my some of my business conference calls with potential new users of our Mortgage Software. It helps me with group calls we need to have during the sales process. After this call we move to the proposal stage and then hopefully to contracts. It is so easy to use for everyone involved.
  • It is easy to use and my number or password hasn't changed in years.
  • I get a report right after every call, emailed to me.
  • In the 5 + years that I have used it I have had no technical issues of any kind.
  • Don't change anything!
  • It has been an awesome tool for me in doing my job and completing the sales process.
  • I don't know of others
I am not familiar with other offerings.
Nothing to change here. Keep it like it is! Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated


2 - Sales & Education
  • Scope of Work calls to discuss customers needs and wants.
  • I am the primary user in our company.
  • More of the team members use it for their business.
It is so user friendly.

Evaluating and Competitors

  • Price
  • Product Usability
  • Prior Experience with the Product
Couldn't beat the price.
No change necessary now or in the near future. Implementation

It's a no brainer!
  • None. Implementation wasn't required because it is so easy to use. Support

I have had no need for support to get involved. This product works perfectly for years.
No - I haven't had a need for support of any kind. Everything works so smoothly.


I am and have been extremely pleased with my use of this product.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Calling in to access my scheduled conference call.
  • Nothing is difficult with this system.