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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A

    Koncert

    Score8.3 out of 10
    N/AKoncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
    Pricing
    eVoiceKoncert
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eVoiceKoncert
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    eVoiceKoncert
    Call Management
    Comparison of Call Management features of eVoice and Koncert
    Feature
    eVoice
    8.8
    1 Ratings
    7% above category average
    Koncert
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording9.01 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening9.01 Ratings00 Ratings
    Message alerts9.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eVoice and Koncert
    Feature
    eVoice
    8.8
    1 Ratings
    10% above category average
    Koncert
    -
    Ratings
    Video conferencing9.01 Ratings00 Ratings
    Audio conferencing9.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging9.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of eVoice and Koncert
    Feature
    eVoice
    9.0
    1 Ratings
    13% above category average
    Koncert
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of eVoice and Koncert
    Feature
    eVoice
    -
    Ratings
    Koncert
    8.4
    4 Ratings
    14% above category average
    Contact preview00 Ratings8.14 Ratings
    Dialer-CRM integration00 Ratings8.44 Ratings
    Call notes & tags00 Ratings8.54 Ratings
    Automatic call logging00 Ratings8.54 Ratings
    Core Dialer
    Comparison of Core Dialer features of eVoice and Koncert
    Feature
    eVoice
    -
    Ratings
    Koncert
    8.7
    4 Ratings
    12% above category average
    Outbound dialing00 Ratings9.04 Ratings
    Custom caller ID00 Ratings9.34 Ratings
    Click-to-call00 Ratings9.44 Ratings
    Recorded voicemail drop00 Ratings8.33 Ratings
    Dialer contact import00 Ratings8.43 Ratings
    Campaign & list management00 Ratings8.02 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of eVoice and Koncert
    Feature
    eVoice
    -
    Ratings
    Koncert
    8.5
    3 Ratings
    10% above category average
    Follow-up calls00 Ratings8.43 Ratings
    Dialer reporting & analytics00 Ratings7.02 Ratings
    Dialer compliance00 Ratings10.02 Ratings
    Best Alternatives
    eVoiceKoncert
    Small Businesses
    CallFire
    Score9.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eVoiceKoncert
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.2
    (4 ratings)
    User Testimonials
    eVoiceKoncert
    Likelihood to Recommend
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Koncert
    This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Koncert
    • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
    • Click Dialer allows us to use local presence dialing
    • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Koncert
    • UX - The interface is easy to understand, but not the most visually appealing.
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Koncert
    We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    Koncert
    • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
    Incentivized
    Read full review
    ScreenShots

    Koncert Screenshots

    Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Koncert Remote Coach Feature - Remote Coach® is a feature within all five of Koncert’s Dialer Platforms.Screenshot of Koncert AI Dialer Analytics