TrustRadius
CL Click Dialer - Time-saving and Reliable
https://www.trustradius.com/sales-dialerConnectLeader Click DialerUnspecified7.86101
Chris Hamborsky profile photo
May 16, 2018

CL Click Dialer - Time-saving and Reliable

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ConnectLeader Click Dialer

ConnectLeader (CL) Click Dialer is used primarily, perhaps exclusively, by the SDR team in my company. I don't see it being as useful in other departments or roles, but it's certainly a time-saver. The reason it's more impactful on my team is because we each make a high volume of calls every day, so the time it saves us adds up and proves to be rather substantial.

I use CL Click Dialer in my role as an SDR. It's an extremely useful tool, allowing me to make calls to different people without having to dial. It's a big time-saver and seamlessly integrates with the CRM system we use. Without a tool like CL Click Dialer, I would certainly be less efficient and therefore less successful in my role. Every SDR team or team that makes a high volume of calls on a daily basis should implement something like CL Click Dialer. Rarely have there been any problems and the overall user-experience is rather intuitive.
  • Usability - It's pretty intuitive and not overly-complicated.
  • Reliability - I've only had a couple minor issues over the 6 months I've used it and they were resolved quickly.
  • Functionality - Useful and time-saving tool that does what it says it will do.
  • UX - The interface is easy to understand, but not the most visually appealing.
  • Increases efficiency and makes it possible to make more calls in a given time frame.
I don't have experience with any other similar tools.
It's good for folks who must make a high volume of calls on a regular basis (SDR teams). Elsewhere, it's less useful, though still time-saving.

ConnectLeader Click Dialer Feature Ratings

Contact preview
8
Dialer-CRM integration
10
Call notes & tags
9
Automatic call logging
9
Outbound dialing
9
Custom caller ID
9
Click-to-call
10
Recorded voicemail drop
Not Rated
Dialer contact import
Not Rated
Campaign & list management
Not Rated
Follow-up calls
9
Dialer reporting & analytics
Not Rated
Dialer compliance
Not Rated