Likelihood to Recommend As a SIEM tool for investigations, Exabeam is the best in class. The AI assigns numeric values to observed logs them presents high scores to the analyst in a simple dashboard. We can see what is a real threat and ignore so many false positives. Exabeam is the best SIEM was used from an alert fatigue perspective. The simple interface allows other teams not just InfoSec to utilize the tool; helpdesk for asset diagnoses, HR for staffing questions, etc.
Read full review SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to
Splunk . Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
Read full review Pros Fast search times, unlike other competing solutions. The ability for engineers to obtain access to the command line interface for troubleshooting, at least for on-premise deployments. License is suitable for organisations with lots of logs to ingest. Hardware required for on premise deployments is well supported. Read full review Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches. Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date. Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API. The solutions engineers were extremely helpful, and easily reachable when issues would occur. Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool. Read full review Cons More and better drop-down menus, some items in threat hunter require you know subsets. Less dashboards, combine AA and DL without having separate logins. More complete playbooks are already built out. You have the structure set up for templates like malware and phishing, go further and completely build them out from start to finish, most companies would just use them and not personalize their configurations. Quarterly health checkup diagnostics of systems sent out to users. Read full review I like the help center, but I think if it had more GUI tools, it could help new users. Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me). I would like better know-how on how to create reports that will help our business. Read full review Usability Exabeam is very good at processing lots of logs without excessive licensing costs. It has a professional support team that's very quick to resolve any issues and provides custom parsers quickly and enables our analysts to search vast data sets without having to wait long for results to be returned. The product is getting more mature with new features every major release.
Read full review Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
Read full review Support Rating Exabeam Fusion has so many diffferent out reach meetings, webinars, community virtual coffees, and events that you can always stay abreast of what if happening and get new ideas for use cases. Their support actually answers their phones and can respond in chat instantly. With our cloud deployment Exabeam support teams can instantly see our systems and help us.
Read full review I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
Read full review Implementation Rating I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
Read full review Alternatives Considered Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
Read full review Professional Services I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
Read full review Return on Investment Reduced time to triage alerts. Reduced number of alerts which need escalation to senior tiers. The ability for analysts to quickly run playbooks for additional information and enrichment. Ability to retain data for longer periods for forensics purposes. Improved search performance compared with other SIEM solutions. Read full review I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow It's SO much cheaper than Splunk that the time it takes to query information is well worth it In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo Read full review ScreenShots