Sumo Logic for Log processing
May 14, 2019

Sumo Logic for Log processing

David Tanner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sumo Logic

Sumo Logic is being used across our company. Our logs are first published to CloudWatch, and then pushed over to Sumo Logic for analysis and debugging. Each log is tagged with a session id that we can use to track API calls across services. We use the logs to verify customer issues, and it lets us see which APIs, and therefore which team to reach out to so we can solve a given issue.
  • The UI is simple and intuitive
  • Data can be searched using simple terms or more complex queries
  • We can ingest all of our logs and not lose anything
  • There isn't an option to do constant refreshes on a query
  • The query language doesn't allow for search by field value automatically
  • Automatic tabs is a little clunky
  • Sumo Logic has allowed us to move forward quickly without having to maintain a custom log service
  • The service runs in the background without much interaction from the dev teams
  • Because logs aren't lost, we are able to support our customers quickly
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
Sumo Logic appears to be well designed for a small operation to get started with a small amount of logs. As a company grows, I am not sure that the tool will keep up with the demand of massive amounts of logs. This seems to be the case with most of the hosted log services I have worked with at least.